General Supervision:

  • Provide effective supervision and oversight of all resettlement and match grant services and activities for the office.
  • Ensure quality and timely services to all clients.
  • Provide direct supervision of staff members. Provide appropriate training, coaching and development of staff. Conduct annual performance evaluations
  • Oversee community volunteers, interns, and maintain positive and professional relations with local service providers.

Financial Management:

  • Supervise the distribution of client funds and the tracking of all financial transactions related to USRP and MG.
  • Generate and ensure the timely submission of check requests for client funds.
  • Ensure the financial requirements of the match grant program by generating local cash and in-kind resources.

Program Management:

  • Confirm co-sponsorship and coordinate arrival information with Area Director.
  • Ensure provision of comprehensive orientation as outlined in the R & P Cooperative Agreement, MG guidelines and other Federal, State and local contacts. Ensure clients are linked with the appropriate social service, employment, educational, health care and transitional income providers in a timely manner; ensure provision of specialized services as needed.
  • Ensure case files are maintained and conform to all contract requirements and reflect contact with clients and program activity in a timely manner. Conduct both regular and random case file reviews.
  • Comply with all policies and protocols of the agency. Participate in program meetings and staff development activities.
  • Other duties as assigned
  • Education:

    • Graduate of an accredited 4 year college or university preferred
    • A comparable amount of training and experience may be substituted for degree

    Experience: * Background in social services setting preferred * Previous supervisory experience 1-3 years required * Experience working with diverse populations and refugee social services programs preferred * Experience and education may be substituted for one another.

    Knowledge/Skills: * High English language proficiency and excellent communication skills both verbal and written required * Computer proficient including Microsoft Office applications (Word, Excel and Outlook) required * Fluency in an additional language spoken by the client base preferred

    Licenses/Certifications:

    Valid Texas driver’s license and minimum mandatory Texas automobile insurance coverage; Must have a car for daily local travel

    This position is exempt.

This vacancy is archived.

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