Org. Setting and Reporting
The Protection and Neutrality Officer receives direct supervision and technical guidance from
the Protection and Neutrality Team Leader while the Director of UNRWA Affairs is overall
responsible and accountable for the implementation of the UNRWA protection mandate and
neutrality framework at the field level.
Responsibilities
Advises on and supports protection mainstreaming activities on protection principles and
standards in UNRWA service delivery and programmes including the implementation of
protection audits and follow-up to their recommendations as well as support the coordination
of area protection working groups and technical advice to programme colleagues on
protection issues;
Plans, develops and oversees protection activities and interventions in support of programmes
according to agreed priorities and procedures, providing technical support and guidance as
required including in the areas of general protection, gender-based-violence, child protection
and disabilities;
Undertakes protection monitoring of key protection threats and risks through regular field
missions to gather information and data and documents alleged violations of international
humanitarian, human rights and refugee law and provides comprehensive and analytical
reports with findings and recommendations to be used as a basis for informing programmatic
and advocacy responses in line with UNRWA policies and procedures;
Undertakes advocacy on protection issues with a range of different stakeholders (authorities,
donors, diplomats, etc.) including providing contextual and substantive briefings on UNRWA
operations and protection issues, and highlights advocacy concerns as needed including civilmilitary
coordination;
Substantively contributes to the coordination of protection activities in the field office both
internally with programmes and other departments and also externally with other protection
partners including UN agencies and NGOs;
In order to preserve UNRWA's humanitarian operational space, follows up on the most
serious neutrality issues, including by undertaking spot-checks, under the guidance of the
Protection and Neutrality Team Leader and according to standard operating procedures in
coordination with senior programme and other staff (including schools principals, heads of
health centres, chiefs of area offices and other installations managers) that will conduct the
routine installations' inspections, providing support as required;
Supervises, mentors and assesses the performance of supervised staff as assigned and
develops and delivers trainings to UNRWA staff on protection and humanitarian principles
(particularly neutrality) as required.
Competencies
Professionalism:
Shows pride in work and in achievements. Demonstrates professional competence and
mastery of subject matter. Is conscientious and efficient in meeting commitments, observing
deadlines and achieving results. Is motivated by professional rather than personal concerns.
Shows persistence when faced with difficult problems or challenges; remains calm in stressful
situations.Takes responsibility for incorporating gender perspectives and ensuring the equal
participation of women and men in all areas of work.
Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities
and assignments; adjusts priorities as required. Allocates appropriate amount of time and
resources for completing work. Foresees risks and allows for contingencies when planning.
Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Communication:
Speaks and writes clearly and effectively. Listens to others, correctly interprets messages
from others and responds appropriately. Asks questions to clarify, and exhibits interest in
having two-way communication. Tailors language, tone, style and format to match the
audience. Demonstrates openness in sharing information and keeping people informed.
Judgement/decision making:
Identifies the key issues in a complex situation, and comes to the heart of the problem
quickly. Gathers relevant information before making a decision. Considers positive and
negative impacts of decisions prior to making them. Takes decisions with an eye to the impact
on others and on the Organization. Proposes a course of action or makes a recommendation
based on all available information. Checks assumptions against facts. Determines that the
actions proposed will satisfy the expressed and underlying needs for the decision. Makes
tough decisions when necessary.
Building trust:
Provides an environment in which others can talk and act without fear of repercussion.
Manages in a deliberate and predictable way. Operates with transparency; has no hidden
agenda. Places confidence in colleagues, staff members and clients. Gives proper credit to
others. Follows through on agreed upon actions. Treats sensitive or confidential information
appropriately.
Education
A university degree from an accredited educational institution, preferably in social science,
political affairs, international relations, law or a related field.
Job Specific Qualifications
Possession of a valid driving license.
Work Experience
At least six years of relevant experience.
Three years of relevant professional experience in an international organization.
Demonstrable knowledge and understanding of humanitarian protection and neutrality
policies and approaches, Excellent analysis, communication, negotiations skills and ability to
handle sensitive issues diplomatically.
A minimum of 2 continuous years of relevant international experience outside UNRWA,
and outside the country(s) of which the candidate is a national or holds citizenship, a passport
or a national identity number.
Languages
Excellent command of spoken and written English.
Ability to speak Arabic would be desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
Special Notice
Type of Contract and Duration: Temporary Appointment for 6 months with the possibility of
further extension subject to availability of funds, need and performance.
The incumbent will be required to reside at the duty station and may be required to travel
daily throughout the field of operations in the course of his/her duties;
Competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default. Default managerial competencies may apply.
This vacancy is archived.