Back Program Associate, Learning and Development

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Title: **Program Associate, Learning and Development

Location: Thies, Senegal

Report to: Regional Learning and Development Manager

Language Requirement: French and Wolof fluency

About myAgro

myAgro is an award-winning non-profit social enterprise based in West Africa. We have pioneered a mobile savings model that allows farmers to invest their own funds in high-quality seed, fertilizer, and agricultural training to increase their harvest and income by 50-100%. Our North Star is to help 1 million farmers increase their incomes by $1.50 per day by 2025 and lift themselves out of poverty. Learn more from myAgro’s founder and CEO here.

About the role

The Program Associate for Learning and Development (L&D) will support the planning, design, implementation, monitoring and evaluation of L&D activities targeting myAgro’s sales team in Senegal - a diverse team of office and field based sales managers, supervisors, and agents, as well as our network of over 1000 Village Entrepreneurs (VEs).

Under the management of the Reporting to the Regional Learning and Development Manager, you will work closely with teams across the country, to conduct needs assessments and implement L&D strategies/plans to meet the sales teams’ current and evolving programmatic/operational needs.

While this role is part of the Sales team, it doesn't require you to be a Sales Expert. We have sales experts on the team and within our network that you will work with on a regular basis. The magic ingredient of this role is that you are brilliant in designing and delivering training that comply with best practices of adult learning principles, learning and development trends (especially blended learning), and instructional design standards and methodologies - this in multicultural and multilingual contexts.

Responsibilities include but are not limited to the following:

• Support learning needs assessments and propose L&D strategies/plans in line with the sales team’s key strategic priorities to meet current and evolving programmatic/operational needs;
• Support design and implement state-of-the-art L&D activities, including innovative approaches to L&D; and share best practices on evolving trends on L&D;
• Contribute to the development of L&D materials and facilitate the delivery of L&D activities; including training of trainers, distance learning, e-learning, face-to-face training, Webinar sessions and other approaches. This includes administrative organisation of activities;
• Lead the monitoring and evaluation of learning/training activities to ensure compliance with desired quality standards; that they contribute to meeting desired outcomes, returns on investments, and that lessons learned/best practices are reflected in the development of new strategies and plans;
• Compile, interpret, and analyze data to report on the effectiveness of L&D interventions;
• Assist in the preparation of the L&D budget, monitoring of expenditure and processes the day-to-day transactions under the approved budget;
• Support the design, implementation, and administration of myAgro's first learning management system (LMS).

Qualifications, Skills, and Requirements

• French and Wolof proficiency required
• English proficiency preferred
• At least 2 years work experience in Learning and Development
• At least 1 year of international, developing country experience
• Proven ability to work independently on important projects
• A passion for the mission, vision and values of myAgro

Skills and Competencies

• Bachelor's degree in related field
• Strong MS Office experience, particularly using Excel
• Strategic thought process and strong decision-making capabilities based on data analytics
• Creative and versatile approach to problem-solving; solution-oriented
• Proven, strong communication skills and ability to work cross culturally
• As with any start up, flexibility, a sense of humour, and an open mind are necessary

myAgro provides equal employment opportunities to all employees and applicants without regard to race, colour, religion, sexual orientation, marital/parental status, national origin, age, disability, political opinion, social status, veteran status, and genetics. myAgro complies with all applicable federal, provincial and local laws governing nondiscrimination in employment.