Back Operations Officer (PN458347) (CPCP)

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Qualifications

OBJECTIVES OF THE PROGRAMME

The incumbent will provide guidance to the head of the WHO country office and oversee the delivery of efficient, effective, and timely operational services for the WHO country office. This includes financial and human resources management, procurement, information, and communications technology (ICT), security and general administration, in compliance with organizational policies, regulations and procedures. The role holder proposes methods and adjustments to processes that respond to changes in the operating environment, in particular in emergency settings.

DESCRIPTION OF DUTIES

The incumbent will perform all, or part of the following, and other related responsibilities as required by the needs of the office.

• Provide guidance on all aspects of country office operations – including interpreting policies, systems, and procedures, and ensuring compliance – to the head of the WHO country office and other staff at the WHO country office, field offices and projects.
• As a member of the management team, provide contributions on the overall direction of the WHO country office and provide appropriate solutions, grounded in policy compliance, and geared towards responsiveness to business needs.

• Guide the head of the country office on internal operational and administrative risks for the country office, leveraging knowledge of national context.

• Manage operations’ staff and teams in delivering the full range of services in budget and finance, human resources, procurement, ICT, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures.

• Support the head of the country office on the formulation, management, and implementation of the country office human resources plan, ensuring the timely availability of a suitable human resource capability through recruitment and contract management, engagement, retention, performance management, development, and career management – while aiming to pursue gender balance and diversity goals.

• Supervise and evaluate the performance of assigned administrative support staff, coordinating their work objectives, distributing, and organizing tasks based on the needs of the office.

• Represent WHO in and participate actively in the United Nations operations management team and other interagency meetings, share relevant information with colleagues and ensure implementation of decisions taken. Assist the head of the WHO office in matters concerning security of the WHO country office and coordination of security measures within the UN country team.

• Coordinate security management under UN Common Services agreements and, under the guidance of the head of the WHO country office, on related areas including common premises and services.

   

  REQUIRED QUALIFICATIONS

   

  Education

   

  Essential A university degree (bachelor’s) in a relevant field (such as finance, management accountancy, public administration, or business administration).

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

  Desirable

  • Advanced university degree (master’s) in business administration, management, or related field.
  • Training in human resources, accounting, finance, monitoring and evaluation

     

    Experience

     

    Essential

    A minimum of five years of work experience relevant for the position (leading and performing a wide range of administrative services, including supervision of staff).

     

    Desirable

    • Experience with WHO/United Nations or other international organization. Good knowledge of programme management and end-to-end business processes.
    • Experience in project management, ideally in the United Nations System and/or a public health context. Good knowledge of enterprise resource planning systems.

      Functional knowledge and skills

       

      • Knowledge of administrative, financial, and management principles, procedures, and policies of large, international, public-sector organizations.
      • Strong knowledge of the principles and practices of administration, programme, and project management.
      • Managerial and analytical skills.
      • Demonstrated ability to analyse financial and administrative data and provide related recommendations.
      • Ability to act independently and exercise sound judgment.
      • Ability to work with competing priorities under pressure.
      • Ability to represent the organization with government, UN agencies and other development partners.
      • Ability to maintain excellent interpersonal working relations.

         

        WHO Competencies

        To review Enhanced WHO Global Competency Model please use this link: https://www.who.int/publications/m/item/enhanced-who-global-competency-model.

        • Teamwork
        • Respecting and promoting individual and cultural differences
        • Communication
        • Producing results
        • Knowing and managing yourself
        • Creating an empowering and motivating environment

           

          Use of Language Skills

           

          Essential Expert in both English, French and Arabic Language.

          Desirable Working knowledge of another WHO official language would be an asset.

           

          Information and technology (IT) and other skills