Job description: Operations Manager
Position: Operations Manager
Job Location: London, UK
Start date: February 2020
Duration: Permanent; full-time
We are a small, dedicated team that is passionate about what it is doing and works hard to ensure our organisation punches above its weight. We are looking for an enthusiastic and positive Operations Manager to provide logistical and administrative support to strengthen us as we grow. You will relish a varied to-do list and will thrive on improving efficiency and operational systems.
Background: We are a Libyan and international independent non-governmental organisation, committed to achieving justice and respect for human rights in Libya. Our vision is of a Libya which embodies the values and principles of human rights and the rule of law and is a society committed to justice. We seek justice in Libya through advocacy and outreach, accountability, transitional justice initiatives and capacity building, underpinned by our own independent research.
We are recruiting an Operations Manager for our London office. As Operations Manager, you will provide logistical and administrative support to LFJL’s programme and management teams. In particular, you will take the lead on preparations for organisational speaking and training events both in the UK and abroad and will be responsible for the administration of our online databases. You will be comfortable using key IT software packages, administering organisational processes such as payroll and auto-enrolment, and monitoring project expenditure to support financial reporting. You will be highly organised, articulate and confident when dealing with third parties in person, by phone or by email. Committed to LFJL’s values and mission statement, you will play a key role in our organisation, working across our teams to support project delivery as well as to implement policies and systems to strengthen the organisation as a whole as we grow and enter our next phase. As the Operations Manager, you will report to the Director of Operations.
Responsibilities: You will work with LFJL’s programme teams and management to provide logistical and administrative support. This will include:
● Supporting coordination of workshops and other events by, for example, organising international travel and compiling materials;
● Overseeing the implementation of our internal policies and processes, including in relation to Human Resources and the General Data Protection Regulation;
● Acting as the main point of contact for administrative third parties such as building management;
● Ensuring the smooth running of office systems, equipment and supplies (including liaising with IT support contractors and other support providers);
● Working with the Director of Operations to ensure the prompt payment, filing and monthly reconciliation of invoices including for payroll and pension auto-enrolment;
● Supporting fundraising applications and donor reporting;
● Working with the Director of Operations to ensure regulatory commitments (for example with the Charity Commission and Companies House) are met;
● Travelling for workshops, meetings and conferences to support programme activities;
● Supporting project budget management to feed into annual audit preparatory work; and
● Carrying out any other duties to support our activities.
Desired qualifications and skills:
Education
● Relevant qualification or apprenticeship.
Experience
● Relevant work experience is required.
Skills and knowledge
● Experience providing logistical support to event coordination;
● Good knowledge of key IT packages and accounting software;
● Confident and comfortable dealing with a variety of third parties;
● Willingness to use initiative, work independently and think creatively;
● Ability to multi-task effectively, including having excellent planning and organisational skills and the ability to work under pressure;
● Interest in human rights; and
● Positive, enthusiastic attitude.
Languages
● Excellent written and oral communication in English is essential.
● Understanding of Arabic is an asset.
Remuneration
Pay will be determined subject to your experience and qualifications.
This vacancy is archived.