Under the guidance and supervision of the Resident Representative, the Operations Coordinator (Analyst) manages the operational team, provides advice support to Senior Management on all aspects of CO management and is responsible for the effective delivery of operational services. These include the management of the CO’s logistics, finances and human resources as well as the supervision of ICT and procurement services and the support to UN system common services consistent with the UNDP rules and regulations.
The Operations Coordinator (Analyst) as leader of the operations team in the CO, promotes a collaborative, client-focused, quality and results-oriented approach in the Unit. She/he ensures the smooth functioning of the CO/programmes/project operations, as well the consistent delivery of services performing ongoing analysis and readjustment of the operations taking into account emerging needs and changes in the UNDP office in Guyana.
The incumbent also works in close collaboration with the programme team, UNDP HQs and Regional Centre staff, government counterparts (as partners) as well as the Business Development and Results Management Analyst to ensure the successful implementation of programme policies, procedures and audit recommendations, providing overall quality assurance and internal controls for all CO line functions and project operations support services. The incumbent ensures adherence to UNDP policies and procedures as well as commitment to service delivery excellence and driving the articulation of a revenue-generating service offer in the operations arena and managing the CO’s operational budget.
This position will liaise and coordinate with GSSU and regional hubs on outsourced activities as needed. All operations units’ heads report to the Operations Coordinator.
Summary of Key Functions:
3. Ensures implementation of human resources processes for the CO in line with corporate initiative on clustering of services for outsourcing of human resources services, focusing on achievement of the following results:
4. Coordinates implementation of procurement and logistical services, asset management for the CO focusing on achievement of the following results:
6. Supports common services organization and management, establishment of partnerships with other UN Agencies focusing on achievement of the following results:
Core
Innovation
Ability to make new and useful ideas work
Leadership
Ability to persuade others to follow
People Management
Ability to improve performance and satisfaction
Communication
Ability to listen, adapt, persuade and transform
Delivery
Ability to get things done while exercising good judgement
Technical/Functional
Job Knowledge/Technical expertise
Ability to understand advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines
o Possesses basic knowledge of organizational principles and good practices relating to the position and applies them consistently in work tasks
o Strives to keep job knowledge up-to-date through self-directed study and other means of learning
Building Strategic Partnerships
Ability to maintain and establish networks of contacts for general information sharing and to remain up to date on partnership related issues.
Promoting Organizational Change and Development
o Ability to perform appropriate work analysis and assists in redesign to establish clear standards for implementation
o Researches and documents ‘best practices’ in organizational change and development within and outside the UN system
o Demonstrates ability to diagnose problems and identifies and communicates processes to support change initiatives
o Gathers and analyses feedback from staff
Design and Implementation of Management Systems
Ability to identify and recommend remedial measures to address problems in systems design or implementation
Client Orientation
Ability to anticipate client needs and demonstrate understanding of client’s perspective while solicitating feedback on service provision and quality
o Establishing effective client relationships.
o Research potential solutions to internal and external client needs and reports back in a timely, succinct, and appropriate fashion
o Organizes and prioritizes work schedule to meet client needs and deadlines
o Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
Education:
Master’s Degree or equivalent in Business Administration, Public Administration, Finance, Economics or related field.
Experience:
Language Requirements:
Excellent knowledge of the English language, with exceptional writing, presentation, and communication skills; 2nd UN language highly desirable
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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Contract Duration: 1 Year with possibility for extension
This vacancy is archived.