Job Title: Operations Consultant
Department: Operations (HR, Admin, Finance, Logistics, Safety & Security)
Employment status: Full time
Contract duration: 9-12 Months
Location: Cox’s Bazar, Bangladesh/ Bangkok, Thailand (if needed)
Travel: 25% travel to partner project sites
Reports to: Country Director
Reporting to this position: Operations Department
Community Partners International (CPI) is a U.S. based nonprofit organization working with local partner organizations to expand access to quality health services and generate the resources, local capacity and coordination necessary to meet their own health, learning, and development needs.
Key Responsibilities
The Operations Consultant will be responsible to provide senior level leadership and management across the Operations team consisting of Administration, Finance, Procurement, Human Resources, Safety & Security, and Government Relations.
Serve as a key advisor to the Country Director on operational and administrative matters;
Collaborate with the Country Director in setting and driving the operational vision/ strategies and hiring needs;
Take the lead role in building a strong operations team, coaching/ identifying skills and opportunities for development;
Provide leadership, supervision, and oversight of full office operations to ensure the most efficient use of resources;
Establish, evaluate and/or enhance the administrative and operational goals, strategies and structures to support the work of CPI;
Manage, supervise, evaluate, and develop the operational and administrative staff leadership capacity for the short and long term;
Develop strategic action plans for finance and HR in alignment with programs, efficient procedures and sound policies that realistically support the organization;
Responsible for working with the operations team, developing operational work plans/ processes/ policies;
o Finance: Develop and implement financial management processes and control systems in accounting, budgeting, financial systems & reporting, tax preparation & reporting, audit, and financial grants management. In collaboration & coordination with CPI Finance Director and CPI BGD Finance Team. Provide strategic guidance and recommendations to the Country Director about financial planning, spending, considering the programmatic needs, compliance to internal control policies and the donors’ rules & regulations. In close collaboration with the program unit, ensure a robust grant management system is in place.
o Supply Chain System: Responsible for strengthening logistics units, overseeing organization's overall supply chain and logistics strategy and operations in order to develop processes for strategic sourcing, vendor identification/enlistment, logistics and warehouse management, risk management, develop supply chain management policies and procedures to maximize the process efficiency and productivity. Review existing policies, identify gaps, incorporate necessary changes, finalize policy with the Country Director, ensure roll out of policies with staff through training and workshops.
o Human Resources Management: Develop and implement Human Resources strategies and initiatives aligned with CPI’s overall strategy under guidance of HR Director and Country Director. Work with the HR & Admin Manager to ensure that all Human Resource related policies are in place, disseminated and implemented. Ensure that the human resource functions such as i) Recruitment & Onboarding, ii) Learning & Development Guidelines, iii) Retention Strategy, iv) Regulatory Oversight & Legal Compliance, v) People Management Strategies vi) Performance Management, Vii) Salary and Benefit Policies are properly resourced, structured, and well implemented.
o Administrative, Fleet Management, IT and Safety & Security: Work with Managers to properly establish operational procedures and guidelines for the organization in terms of administrative management and, guide to develop, prepare, and implement safety and security policies and procedures to establish a safe working environment. Ensures that there is effective & efficient office Administration management, Facility Management, Guest Relations, Event Management, fleet Management, IT and Safety & Security. Assist Operations team in every aspect of ensuring service deliverables and, guide to develop, prepare, and implement safety and security policies and procedures to establish a safe working environment.
o Team Management: Manage and review the performance and progress of Operations Staff, sets objectives and targets; works with the HR Department to develop individual training plans for the team. Take a lead role in building a strong operations team, spend time coaching operations staff, identifying skills and opportunities for development; provide advice and guidance on operation team members as needed. Translate the strategic goals into operational plans to achieve the required targeted growth and achievements.
o Government Liaising: Identify gaps, enhance and strengthen existing government tracking mechanisms for better coordination and communication across units.
REQUIREMENTS
*Master’s degree or equivalent proven experience as senior level leadership/advisory position
*10+ years working experience preferably in a non-profit organization and/or management consultancy experience
*Excellent organizational and leadership abilities
*Outstanding communication and people skills
*Strong training skills
*In depth knowledge of diverse business functions and principles (e.g. Finance, Supply Chain, Human Resources etc.)
*Strong strategic and analytical skills
*Demonstrated result building and sustaining result based management
*Experience with strategy development, operational design/management and change management
*Creative thinker/ prototype new ideas.
This vacancy is archived.