UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Background and Organizational Context:
The Volunteer Services Centre (VSC) is responsible for providing timely and high-quality services in the sourcing, identification and recruitment of UN Volunteers, as well as in the management of the conditions of service of volunteers, and in the management of payroll, service desk and special initiatives for volunteers and UN entities globally. VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with regulations and rules, pertinent policies and internal procedures.
Position Purpose:
Administered by the Manager, Regional Office, the Operations Associate, National Volunteer Recruitment reports directly to the Operations Associate, Volunteer Services, who coordinates volunteer services for a specific portfolio. The Operations Associate, National Volunteer Recruitment provides support to the identification of national UN Volunteers. He/she also supports outreach efforts to feed the UNV’s talent pool with relevant quality profiles to meet the demand for national UN Volunteers. Providing support to multiple countries within a specific region, he/she focuses on improved efficiencies to expedite placement and works closely with other VSC Operations Associates to streamline processes and maximize output.
Identification of suitable candidates for national UNV assignments
- Verify quality and consistency of Description of Assignments (DOAs), especially that required educational and professional background corresponds to the tasks and responsibilities of the assignment;
- Identify suitable candidates for national UN Volunteer assignments, according to DOA requirements and as per corporate Key Performance Indicators, using talent management to ensure the strongest caliber of candidates;
- Contact long-listed candidates ascertaining their interest and availability;
- Advertise relevant assignments in line with established processes;
- Comply with all procedures pertaining to the selection of volunteers for specific assignments;
- Check references and verify performance appraisals for selected candidates ensuring they match established standards of competence and integrity;
- Keep relevant parties updated on status of identification and negotiate adjustments when required;
- Record actions and data in the volunteer management systems as per policies.
Talent sourcing and acquisition
- Liaise within the Regional Office to keep abreast of evolving demand for national UN Volunteers profiles in the portfolio;
- Support regional and national outreach campaigns in coordination with the VSC Talent Pool team, the Communication Associate in the Regional Office and the UNV Field Unit when relevant;
- Support the development of a network of local talent sources as per corporate strategy;
- Support the development and maintenance of national talent pools by VSC Talent Pool team;
- Represent UNV at talent sourcing and outreach events, as necessary.
Facilitation of knowledge building and sharing
- Synthetize lessons learned in national UN Volunteers identification with the aim to improve VSC timely and quality delivery;
- Provide inputs as required on identification processes and systems;
- Contribute to the design of capacity building activities and materials related to the identification of National UN Volunteers.
- Perform other administrative duties as may be required.
Core Competencies:
Achieve Results
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continously
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
- AAdapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
- Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross Functional & Technical Competencies:
Effective Decision Making
- Ability to take decisions in a timely and efficient manner in-line with one's authority, area of expertise and resources
Results-based Management
- Ability to manage programmes and projects with a focus at improved performance and demonstrable results
Recruitment: marketing
- Ability to create and manage employer value proposition and align it to the needs of the organization and the workforce
Recruitment: sourcing
- Knowledge of and ability to develop and implement strategies, mechanisms and platforms to ensure the effective outreach tothe relevant segments of the labour market, active and passive candidates internally and externally
Recruitment: assessment and selection
- Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
Job Design
- Ability to design job roles to meet specific organizational objectives
Relationship Management
- Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding
Education:
- Secondary education with technical training in human resources, business administration or related areas;
- University degree in human resources, business administration or related areas is desirable but is not a requirement.
Experience, Knwoeldge and Skills:
- 6 years of relevant experience in personnel and business processes management;
- Knowledge of the conditions of service of the UN Common System or of international organizations is an asset.
- Proficiency in the use of computers and office software packages (ERP, MS Word, Excel, PowerPoint, etc.);
- Experience in handling of web-based management systems is highly desirable;
- Fluency in English and Arabic.
Note:
- Only short-listed applicants will be contacted;
- The successful candidate will hold a UNDP letter of appointment;
- All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
UNDP/UNV reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP/UNV at the same grade level and with similar job description, experience and educational requirements.
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Contract Duration: 2 Year with possibility for extension