Back Operations and Administration Intern/Officer

Position Overview

This in-country post provides support with the operational and administrative tasks required to run the NGO. The officer will work alongside both national and international staff providing a wide range of support to SEEDs international staff team including supporting the development of organisational policy and procedures, preparing internal and external reports, and day-to-day administration tasks. In addition, the postholder will work alongside SEEDs field-based conservation staff in managing short term volunteer recruitment, support in the field and promotion of the programme. The diversity of activities undertaken will provide a wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development.

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the south east of Madagascar. We integrate high quality community health, sustainable livelihoods, education infrastructure and conservation programmes to support long term, sustainable change and add to international best practice through research and publication across all of our programmatic areas. We are now looking for entry level officers and managers to work alongside national staff and expand our team.

Title: Operational and Administration Intern, change of title and responsibilities to Operational Support Officer subject to passing 3-month probationary review.

Reporting to: International Operations Manager

Location: Fort Dauphin, Anosy Region, Madagascar

Commitment: 12 months extendable

Salary: Voluntary, unsalaried, contribution to living expenses and insurance

*Job type:*Office based

Duties and Responsibilities:

1. Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports
2. Assist the Director of Operations and International Operations Manager in day-to-day administration tasks
3. Work with the Director of Operations and Programmes and International Operations Manager in developing systems and management procedures across the NGO
4. Working across departments on a variety of operational support tasks
5. Conduct research for organisational best practice across both functional and programme areas
6. Support on creating and writing website content to ensure information is up-to-date organisational and project information is up-to-date
7. Work with national staff to increase their skills and capacity, providing mentoring or training where appropriate
8. Support the construction, maintenance and management of equipment inventories and logs
9. Work alongside the IT Officer to provide basic IT support
10. Support the health and safety culture across the organisation, providing guidance and review where necessary
11. Support with the writing of minutes and taking notes across the organisation
12. Collating, inputting, and describing project data in conjunction with department heads for a variety of audiences
13. Ensure all of SEEDs policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted
14. Any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post

Required Skills & Experience/Person Specification

• Hold an undergraduate degree in or relating to Development or Conservation or be able to demonstrate a passion for these areas
• Be able to work independently
• Have good all round computing skills and experience in Microsoft Office
• Have previous experience working to deadlines and have ability to successfully manage their time
• Communicate clearly and engagingly in written English across a range of media forms
• Be able to communicate verbally to encompass the range of cultures you will be working with
• To have a good level of written English and be able to proofread documents to a high standard
• To have a curious mind and a patient, problem solving attitude
• Ideally have previous experience living, working or travelling in a developing country, though is not essential
• Be fluent in English. A working knowledge of French is desirable but not essential
• Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions
• Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community
• Be able to adjust to life in another culture and a foreign language and be able to work at all times with cultural sensitivity
• Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED in order to protect both their safety and the reputation of the NGO.

Practicalities

The successful candidate will be able to financially support themselves for the full duration of this post and will have their own laptop computer (non-tablet).