Title: Operational Data Management Officer
Duty Station: Kinshasa
Contract Type: UNOPS ICA (IICA-2, equivalent to P3)
Closing date: 1 February 2022
Start date: as soon as possible
The humanitarian situation in the Democratic Republic of the Congo (DRC) is one of the most complex protection crises in the world. The country experiences multiple armed and inter-communal conflicts characterized by forced displacement and serious human rights violations compounded by adverse weather conditions such as frequent flooding in some areas and volcanic eruptions and the resurgence of high-impact epidemics such as Ebola, cholera, and COVID-19. As of July 2021, DRC hosted about 5.1 million conflict induced IDPs, 3.8 million IDPs returnees and tens of thousands affected the volcanic eruption of Mount Nyiragongo in May 2021 mainly in its Eastern and Southern provinces. UNHCR has declared L2 emergencies for the Congolese refugee situation and for the volcanic eruption. Two previous L3 emergencies declared within the last four years have expired although the situation of internal displacement persists with about 1.3 million displaced in the first half of 2021. Yet DRC also hosts over 535,000 refugees – half of all refugees in the Southern Africa region - mainly from Central Africa Republic, Rwanda, South Sudan, and Burundi and are dispersed across its Northern and Eastern provinces.
UNHCR support the Government through the National Commission for Refugees (CNR) to conduct the registration and documentation using proGres v4 and BIMS and are expanding distributions using GDT to cover more in-kind assistances provided by UNHCR and partners including WFP. Four proGres v4 Business Units are used to manage the data of the refugees dispersed in the expansive country. Because most refugees reside in camps, in remote rural areas with limited connectivity to the internet, the operation relies on a growing number of offline tools( RApp and BIMS servers) to conduct registration, assistance, and voluntary repatriation.
DRC also has weak and unharmonized identity management system for its nationals. This has affected the Government’s plan, together with its partners, to implement social protection and resilience programs targeting IDPs, returnees, refugees and hosting populations, including the World Bank’s Stabilization of Eastern DRC for Peace Project (STEP I – III). In 2020, the Government requested UNHCR to explore using PRIMES tools to enroll targeted IDPs, returnees and hosting populations. A workshop held in November 2020 approved the concept based on a multi-Government agencies’ led enrolment involving CNR, local and provincial authorities and experts under the ministries of interior and planning and specialized agencies such as the National Institute of Statistics (INS) and the National Organization for population identification (ONIP). The pilot under the concept is an estimated 40,000 IDPs, returnees and hosting families in DRC’s Southern provinces of Kasai and Kasai Central covered by UNHCR’s SO of Kananga. UNHCR will also assit the government in Nord and Sud Kivu to enrol those IDPs affected by the volcanic eruption for targeted assistance. UNHCR will provide the Government access to proGres and BIMS to enroll the target population and use the data, including through GDT to provide various forms of assistance, and support activities of other agencies. This approach will be deployed in other IDPs situation in the country in 2022 on need basis.
Minimum Qualifications - Education & Professional Work Experience
Education
University degree in Computer Science, Information Technology, Economics, Statistics, Social Science or other relevant field.
Experience
Essential
6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.
Excellent computer skills, particularly in data management. Technical expertise in registration, operational data management and individual case management. Knowledge of SQL or Microsoft Dynamics CRM. Knowledge of UNHCR data standards and procedures.
Desirable
Functional Skills
DM-Data collection methodologies
DM-Data management
DM-Database design and development
DM-Protection Data Management Systems
IT-Biometrics
IT-Business Analysis (BA)
IT-IT Refugee Systems & Applications
MS-Data Collection and Analysis
TR-Training/Coaching/Facilitation
Language Requirements
Knowledge of English and UN working language of the duty station if not English.
Key Competencies
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Empowering and Building Trust
Judgement and Decision Making
Cross-Functional Competencies
Analytical Thinking
Planning and Organizing
Technological Awareness
This vacancy is archived.