NPO - Programme Operations Officer

( 2100883 )

Grade : NO-A

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 24 months

Job Posting: Mar 11, 2021, 6:16:20 AM

The goal of WHO country presence is to enable the entire organization to develop the objective of the programme is to provide support to national counterparts and partners in Sri Lanka in addressing national health planning and public health issues of national importance within the framework of the Country Cooperation Strategy a two way collaboration by supporting a country in reaching its national health goals and contributing to global and regional public health action.

DESCRIPTION OF DUTIES

Under the overall guidance of the WHO Representative to Sri Lanka and the direct supervision of AO, with a view to help achieve the expected results set out in the biennial work plans in accordance with WHO's Country Cooperation Strategy, as a part of WCO- Sri Lanka team, the incumbent will have the following responsibilities to:

  • Assess the work load in the operational team for providing adequate programme and administrative support to the technical programmes, by allocating responsibilities of activities to the relevant Programme Assistants and administrative support staff working in the operational team for timely completion of priority activities and optimal staff time usage;
  • Provide guidance to technical programmes on correct contract mechanisms and documentation required for compliance with WHO guidelines;
  • Supervise preparation of contractual documentation in GSM and provide guidance to the Programme Assistants and administrative support staff wherever required;
  • Prepare updated standard templates for frequently used correspondence/invitation letters, information note to participants/Temporary Advisers to standardize outgoing communications;
  • Engage with contractual partners for timely submission of deliverables, resolving contentious issues and compliance of WHO contractual requirements;
  • Follow-up with Ministry and other partners for nominations for various WHO-organized events and Governing body meetings, including sharing of relevant documentations;
  • Acting as a referral point, provide guidance to administrative support staff on completed staff work, correspondence procedure, channel of communication, development and maintenance of inshy;house database wherever required for strengthening institutional memory and generating useful management information;
  • Serves as procurement focal point and ensures that due procurement processes are followed including the updating the supplier lists;
  • Provide analytical inputs to senior management on programmatic and operational issues wherever required;
  • Prepare a wide variety of complex correspondence for the senior management keeping in mind confidentiality and sensitivity, including language editing of correspondence and documents as required;
  • Brief newly recruited technical and programme support staff on organizational setting and all programmatic issues;
  • Prepare draft SoPs for operational functions and ensure its compliance;
  • Assists AO and WR in other administrative matters as required;
  • Prepare briefing notes for WR/PHA/AO; and

15. Any other duties as assigned by the WR/PHA/AO.

REQUIRED QUALIFICATIONS

Education

Essential: University Degree from a recognized university.

Desirable: University degree, preferably in Business/Public administration or related field.

Experience

Essential: One (1) year experience in general administration.

Desirable: Experience in procurement, project & financial management of public health programme at national/state level.

Skills

  • The incumbent should identify with the core values of the World Health Organization.

2.Thorough knowledge and understanding of WHO's administrative and financial rules and procedures, good administrative knowledge of the functioning of government departments/ministries; demonstrated ability to work in harmony with national/international staff and maintaining poise in difficult situations; excellent writing, communication, organizational and supervisory skills including ability to take initiative; ability to draft reports and other documents in a precise and concise manner.

  • Modern management skills (performance measurement, team management, planning and evaluation, etc.). Capacity to prepare terms of reference and to prepare and monitor and manage the implementation of contractual agreements. Capacity to convey information and options in a structured and credible way; ability to speak and write clearly. Proficiency in computer applications and ability to draft reports.

Desirable: Knowledge of WHO /UN agencies programmes and practices will be an advantage.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of Sihala/Tamil.

REMUNERATION

Remuneration comprises an annual base salary starting at LKR 3,703,938 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO's operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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