All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.
Job Purpose
The role of the Monitoring and Evaluation Manager is to lead the strategic direction and quality assurance of monitoring and evaluation in the country office. The M&E Manager should design and implement a strategy, SOPs, and budget for M&E which ensures the Country Office (CO) is meeting and exceeding M&E minimum standards. Plan for and generates the evidence and learning required to feed into programme and strategic decision-making. In addition to expanding the country office’s research portfolio and overseeing evaluations, the M&E Manager will also be responsible for establishing an information management strategy, SOP and overseeing the development of digital solutions for programme beneficiary databases and the use of business intelligence tools for programme and project monitoring.
What you will do
- Responsible to develop the CO monitoring, evaluation and learning strategy, responding to contextual challenges but also ensuring alignment with the regional strategy and global M&E framework, policy and strategy.
- Technical input to programme monitoring and evaluation plans, including methodological guidance and resource planning
- Ensuring the roll out and use of global and regional M&E developments at the CO level. Also leading new technical developments to respond to M&E needs in the context.
- Line manage CO M&E staff and Information Management (IM) staff and technical line manager of area office M&E staff
- Ensuring learning moments are institutionalised in the CO, with systems in place for analysing and using M&E data and supporting programme and Country Management Group (CMG) to interpret and use learning for strategic and programme decision making. This includes contributing to the development, learning and adaptation of a multi-year programme strategies.
- Ensure planning and quality control of all monitoring and evaluation activities throughout the PCM cycle, including technical support for Theory of Change, M&E plans, indicator reference sheets, data quality assessments and evaluation processes.
- Oversee and be responsible of mainstreaming protection guidelines in the NRC’s related activities as per NRC’s Protection mainstreaming guidelines and ensure that all breaches/concerns reported are properly resolved.
Specifically you will;
- Design, lead, and manage Country Office and programme level monitoring and evaluation systems ensuring the learning is integrated, accurate and relevant. Ensure the findings and M&E systems are institutionalized.
- Provide leadership and support to Area Managers and M&E Coordinators in planning and standardizing M&E systems across area offices.
- Participate in programme design and proposal discussions, including through theory of change development, log frame design, and budgeting for M&E
- Support Head of Programmes (HOP) in setting up and implementing systems for tracking management responses
- Lead on evaluations and manage the capture and dissemination of lessons learned from monitoring data, grants meetings, CO evaluations, programme studies, and NRC annual learning review (global).
- Participate in Country Strategy Process to ensure M&E is a high priority in the country programme
- Develop and maintain strategic learning partnership with key relevant academic and research institutions to enhance internal learning and advocacy efforts of NRC Lebanon
- Represent NRC in consortia M&E technical reference groups and ensure alignment of consortia M&E activities with NRC M&E policies, systems and procedures
- Lead and manage the work of the Information Management unit which is responsible for developing programme beneficiary databases
- Lead the drafting of IM SOPs and ensure budget for IM activities is secured
- Oversee the development and roll-out of dashboards for project and programme monitoring
Professional Competencies
Specific skills, knowledge and experience required are:
- 5-7 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes
- Advanced degree in economics, research methods, social sciences or a related field
- Technical competency and prior experience implementing various programme evaluation methodologies and approaches
- ICT technical skills specifically expertise in Information Management solutions
- Excellent analytical, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills;
- Advanced experience in qualitative and quantitative data analysis and tools
- Fluency in spoken and written English.
- Experience within supporting M&E for one of NRC’s core competencies is an asset
Behavioral Competencies
- Strategic thinking
- Planning and delivering results
- Working with people
- Communicating with impact and respect
- Analysing
- Handling insecure environments
What We Offer
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.
Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.
We are also looking for people who share our values:
- To be dedicated in what we do;
- To be innovative with our solutions;
- To act as one unified and inclusive team;
- To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.
Additional Information:
Duty Station: Beirut, Lebanon
Duration of contract: 12 months, full-time, in accordance with local labour laws.
Grade 9 in NRC's grading structure
Travel: Up to 30% to areas of operations when needed
Reporting line: Head of Programme Support Lebanon