INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: Medical Activity Manager Non-Communicable Diseases (NCDs)
Code: SR-29-1468
Duty station: Talafar, Ninawa, Iraq
Starting date: 20/05/2020
Contract duration: 5 months
Reporting to: Hierarchically: Program Manager or Project Manager. Technically: Medical Coordinator
Supervision of: Health project staff (Medical Activity Manger assistants, Community Health Volunteers, Medical Doctors in charge of NCD clinic)
Dependents: N/A
General context of the project
INTERSOS has been present in Iraq since 2003 and currently operates across Salah Al Din (SAD), Erbil, Ninewa and Kirkuk Governorates. INTERSOS thematic sectors of intervention are Health, Protection, Education in Emergency (EiE) and Livelihoods. INTERSOS main office is in Erbil while the other 3 sub-offices are located in Tikrit (South SAD), Hamam Al Alil (South Ninewa), Mosul and Kirkuk. At the end of 2017, INTERSOS had over 500 national staff, 22 expert expat staff and over 250 volunteers working in the delivery of its humanitarian programs in Iraq across the mentioned sectors.
In Health sector, INTERSOS provides free and integrated primary health care (PHC) services to conflict-affected population by ensuring the availability of essentials medicines and outreach health services. PHCCs rehabilitation, provision of drugs and medical supplies, technical support, emergency referral, nutritional screening and disease surveillance are included in the response
General purpose of the position
Defining, coordinating and monitoring the medical activities under his/her responsibility according to INTERSOS protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population
Main responsibilities and tasks
- Coordinating, assessing and supervising the proper functioning of the NCD medical activities according to INTERSOS protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patient health conditions
- Participating in the definition of annual planning and budget for the project and in the follow up of the programs/project. Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising in the service
- Checking all administrative procedures related to patients’ follow-up (card filling, registers, lab tests, defaulters, referrals ...) are carried out correctly and according to INTERSOS procedures
- Ensuring an efficient pharmacy management and monitoring the rational use of NCD drugs, supervising the appropriate use of medical devices and anticipating future needs. Drafting the national and international medical orders needed to implement the medical activities under his/her responsibility, in support of the pharmacy team members. Identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)
- Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves ...)
- Coordinating and communicating with the PHCC management, health sector and Directorate of health, with the support of the technical manager
- Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staffs under his/her responsibility in order to improve staff capabilities and to ensure both the sizing and the amount of knowledge required
- Participating in the monthly reports according to guidelines. Producing monthly/quarterly medical reports on the NCD cohort
Required profile and experience
Education
- Medical Doctor or Nursing degree
- Specialization in Non-communicable diseases, or experience in managing NCD projects.
Professional Experience
- Minimum 2 years relevant work experience as medical referent in the humanitarian sector especially in fragile and unstable environments, including remote management
- Previous experience working in the Middle East is an asset
- Demonstrate experience with different donors’ compliance and reporting
- Specialization in Non-communicable diseases, or experience in managing NCD projects.
Professional Requirements
- Leadership, people management and development, teamwork and cooperation
- Essential computer literacy (word, excel and internet).
Languages
- English mandatory
- Arabic is an asset
Personal Requirements
- Patience and flexibility
- Strong negotiation skills
- Diplomacy and cultural sensitiveness