The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer is responsible to implement a functional MEAL system at field level. The officer provides support to the programmes and operations departments in designing, monitoring and evaluating all projects’ interventions.
- Collect monitoring, evaluation, research and learning data on ACF projtect activities and learning initiatives covering different sectors (Vulnerability Verification; Food Security and Livelihoods; Water, Sanitation and Hygiene)
- Manage casual workers, setting workplans and identifying resource needs
- Ensure tools are fit for purpose and appropriate to context through review and revision with line supervisor
- Conduct focus groups discussions and key informant interviews
- Communicate effectively with communities affected by ACF visits through clear and respectful dialogue
- Collect, analyze and present quantitative and qualitative data through written reports and dashboards
- Verify the quality of data through quality assurance protocol development and execution and triangulation of findings with primary and secondary data sources
- Report any allegations of irregularities, fraud, corruption or other forms of misconduct by to the Ethic’s Committee
Objective 1: Assessment Preparation (5%)
- Make the necessary arrangements before the assessment (call group participants, check access to areas, set times, check availability, etc…)
- Coordinate with the logistics staff (drivers) to book movements and identify assessment locations
- Identify suitable locations to conduct interviews when there are specific needs to bear in mind (privacy, confidentiality of information, accessibility, etc...)
- Pre-test all assessments and provide feedback on content and technical KOBO considerations (skip patterns, logic checks, etc.)
- Support in translation as needed
Objective 2: Data Collection (50%)
- Collect quantitative data through a variety of tools: KAP surveys, baseline/endline assessments, etc.
- Collect in-depth qualitative data through a variety of tools: FGD, KII, pairwise ranking exercises, etc.
- Ensure that all data captured is kept physically secure at all times.
- Properly explain and obtain consent from eligible entity for interview (HoH, community leader, etc.)
- Ensure that assessment protocols are followed
Objective 3: Data Analysis (10%)
- Develop and conduct quality assurance protocols on all quantitative data
- Triangulate findings between different primary and secondary information sources
- Perform basic quantitative analysis and develop charts and figures
- Summarize qualitative data into narrative format
Objective 4: Accountability (5%)
- Maintain regular contact with beneficiaries, community leaders, municipality representatives and other (I)NGOs, inviting them to participate in monitoring and assessment processes and sharing the results with them
- Inform target beneficiaries of their rights, the intended results and impact of the project, the monitoring and evaluation processes, and the feedback and complaints Mechanism of ACF International.
- Provide feedback and complaints to hotline officer for recording
- Submit accurate referrals through RIMS when identified
Objective 5: Learning (5%)
- Assist the project team and partners in documenting lessons learnt
- Support the implementation of reviews and learning events at project locations, as needed
Objective 6: Reporting (written and verbal): Giving feedback based on observation and report writing (5%)
- Provide weekly workplan with updated accomplishments
- Regular oral reporting, debriefing and feedback to the M&E Manager, MEAL Coordinator and Project Managers (where necessary).
- Support in writing narrative for project assessments
Objective 7: Management and Coordination (15%)
- Set work plans for daily workers
- Work closely with WASH, FSL, Protection and MEAL Field Officers for data collection execution
- Report any resource needs to line manager in advance for planning
- Establish a good understanding of the program within the Community
Objective 8: Security (5%)
- Respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
- Communicate to the security managers of the working location any security related information or noncompliance with the security plan
Training/ Education:
Bachelor’s Degree in information management, social sciences, or any related field
Specific technical knowledge:
- Good knowledge of the region (Beirut) to facilitate the visits
- Good Knowledge in data collection, analysis, and management principles
- Good analytical capacity for qualitative and quantitative information
- Experience in coordinating the process of data collection and that in addition to experience in managing and preserving the data through Android device
- Good working knowledge of Microsoft Applications (Word, Excel, PowerBI, etc.)
- Ability to lead and train casual workers
- Capacity for receiving, processing and responding to beneficiaries through hotline, field visits, and other complaints and feedback mechanisms.
- Key MEAL officer characteristics: Organized, available, good learner, diplomatic and able to work as a part of the team. On the other hand, the officer must have the ability to take initiative and work independently when needed
Previous experience:
- Minimum three years of experience in working in a relief or development NGO with a focus on MEAL processes
- Previous field experience in assessments, data gathering, interviews, and Knowledge acquired in any of the following fields: Food Security and Livelihoods, WASH and Protection
- Previous experiencing managing staff or volunteers
Humanitarian sector knowledge:
- Good understanding and knowledge of the humanitarian principles
- Communication skills to interact with refugees and vulnerable population
Action Against the Hunger knowledge:
Acceptance for the principles, charter and objectives of Action Against Hunger
Languages:
Able to work in BOTH Arabic and English (spoken, written and read)
IT and specific systems:
- Microsoft Office (Word, Excel, Access, Power Point)
- ODK – Kobo
- Experience on power BI is an asset
Mobility (national/ international)
National