The International Policy Centre for Inclusive Growth (IPC-IG) is a joint project between the United Nations Development Programme and the Brazilian Government to facilitate South-South Cooperation on key development issues. The Centre carries out applied research and its ultimate goal is to generate knowledge resources to the global development community.

Within a broad partnership framework regarding knowledge-sharing on social protection, initiated by the G20 Development Working Group, the IPC-IG is contributing towards a multi-dimensional policy agenda, building on its renowned global outreach and advocacy portfolio. One of the IPC-IG’s key offerings is the support to knowledge-sharing and capacity building on current practices as well as forward-looking social protection policy innovations in low- and middle-income countries through policy dialogue and support to comparative research.

The platform socialprotection.org was launched on the 12th of September 2015. This member-based online platform is dedicated to social protection, which is a policy approach that impacts millions of poor and vulnerable people worldwide. The goal of socialprotection.org is to foster knowledge-sharing and capacity strengthening on efficient social protection policies and programmes, by drawing on the experiences of low-income (LICs) and middle-income (MICs) countries.

The platform is financially supported by the Australian Department of Foreign Affairs and Trade (DFAT) and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Federal Ministry of Economic Development and Cooperation (BMZ). Since its launch, socialprotection.org has gathered more than 4,600 members and amassed over 5,300 publications. It has organized over 120 webinars in cooperation with a wide range of partners and hosts over 40 multi-language Online Communities.

The Centre is currently recruiting a Knowledge Management Assistant to support the knowledge-sharing and capacity building activities for the socialprotection.org project, which includes a drupal and a moodle-based platform, as well as different communication channels, such as social media, email campaigns and a monthly newsletter. The selected candidate will assist the creation, development and administration of online courses on social protection, as well as the management of content, discussions and networking space in the platform in multiple languages.

The job provides an exciting opportunity for a person with excellent communication skills, experience in social protection, as well as in south-south and triangular cooperation, to grow and interact with colleagues in an international institutional environment committed to inclusive growth.

 

Under the substantive guidance of the IPC-IG Research Coordinators and the direct supervision of the Senior Project Officer, the Knowledge Management Assistant is expected to ensure timely and high-quality delivery of the following:

 

Knowledge management and communications support to the online platforms: 

  • Compile, classify and publish relevant content on the platforms;
  • Assist the development of Webinars, including liaison with panellists, development of communications campaigns, logistics, reports and the publication of one-pager report of discussion and outcomes;
  • Support the development and management of online courses, including the provision of trainings, presentations and revision of training materials;
  • Support activities related to the blog feature maintenance, including selection of texts, invitation for new submissions, copyedit and inclusion of blogposts;
  • Assist the liaison with policymakers, practitioners, experts and other potential members of the platform (including high-level officials) regarding content and possible collaboration opportunities;
  • Promote discussions among members to share experiences;
  • Assist the IPC-IG’s Social Protection team in mapping social protection frameworks across the developing world;
  • Develop profiles of national social protection programmes;
  • Assist capacity-building activities for members, interns and online volunteers;
  • Support the elaboration and revision of institutional documents, including reports, email templates, campaigns and others, including contracts and policies.
  • Provide inputs and information for the elaboration of communications and user-engagement strategy, based on the analysis of target audiences and stakeholders;
  • Assist with the production of content and updating of the webpages and social media, including public outreach materials such as periodical newsletters and weekly updates;
  • Collaborate with Management and the IT team in developing strategies to identify and meet the demands of users regarding information and training;
  • Collaborate with the IT team in developing monitoring systems to produce statistics and monthly reports;
  • Collaborate with the IT team in developing new features and improving existing functionalities of the platform, including their design and layout.

 

Corporate

  • Demonstrates integrity and fairness, by following the UN/UNDP’s values and ethical standards;
  • Demonstrates discretion and reliability in handling confidential matters;
  • Promotes the furthering of the IPC-IG’s vision, mission and strategic goals;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

 

Functional

  • Good level of technical report writing skills;
  • Proficient at multi-tasking and motivated by results;
  • Responds positively to feedback;
  • Good interpersonal skills and ability to establish and maintain effective partnerships;
  • Willing to work under pressure, with online/telecom supervision.

 

Knowledge Management and Learning

  • Ability to strongly support and build knowledge products;
  • Demonstrates strong oral and written communications skills;
  • Experience in building client relationships with strong networking and advocacy skills;
  • Seeks and applies knowledge, information and best practices both within and outside of the IPC-IG.

 

Judgment/Decision-Making

  • Mature judgment and initiative;
  • Client-oriented perspective focused on impacts and results;
  • Independent judgment and discretion in advising on handling major policy issues and challenges.

 

Essential

  • University Degree in Communications, Social Sciences, Development Studies, International Relations, Public Administration, Public Policy or related fields;
  • 5 years of professional or academic experience in knowledge management, and/or communications, and/or content management, and/or e-learning, and/or project management.
  • Proficiency in written and spoken English

 

Desirable

  • Master’s Degree or specialization in Social Sciences, Humanities, Communications, Development Studies, International Relations, Public Administration, Public Policy or related area;
  • Professional or academic experience with social protection policies and programmes;
  • Experience with the development and implementation of online courses, including planning, content writing, management and evaluations;
  • Experience with Drupal and/or Moodle-based platforms;
  • Knowledge of databases and/or content management systems;
  • Professional or academic experience with online-platforms, social media and online communities;
  • Working knowledge of Portuguese, and/or Spanish and/or French;
  • UN/UNDP experience is an advantage.

 

 

 

Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Contract Duration: 12 months

This vacancy is archived.

Recommended for you