An exciting career opportunity for an experienced Information Communication Technology (ICT) professional to join our dynamic Operations Team.
Why Tetra Tech International Development?
As a leading global development consulting firm, our purpose is to contribute to a world where people, communities and the planet thrive.
Tetra Tech International Development works with governments, businesses and NGOs to solve complex development challenges. Our dedicated team helps partners including DFAT, USAID and the Asian Development Bank to deliver effective and sustainable projects in more than 80 countries around the world.
The Program
The Fiji Program Support Facility (the Facility) was established in 2017 to support and implement Australia’s aid programs such as health, education, Australia Awards and governance in Fiji. The Facility also supports the Australia Awards and education programs in Tuvalu. The Facility integrates cross-cutting themes, including gender equality, disability inclusion, climate change, emergency preparedness and response and civil society engagement, across sectoral programs. In particular, the Facility seeks to strengthen program outcomes by better addressing the needs of targeted beneficiaries including those who are often marginalised.
The Facility Management Unit (FMU) in Suva provides centralised overreaching management of the Facility’s programs and activities including operations, monitoring, evaluation, and learning (MEL) communications and public diplomacy and integration of cross-cutting themes. The Communications team implements the Facility’s Communications Strategy to promote the visibility of Australia’s aid and contribute to stronger development outcomes across the Facility sector programs.
The Position
Reporting to the Facility Operations, the IT Technical Support Officer will provide hands on IT support to Facility staff. In this role, the IT Technical Support Officer will support the delivery of high quality and responsive Information Communication Technology (ICT) services and infrastructure through the provision of proactive, timely, personable and effective end user support.
The Person
We are seeking candidates who are self-motivated, who can thrive in a team environment but capable of working on their own with a strong focus on the end user/customer.
The successful candidate will have a Tertiary level qualification related to an Information Technology discipline and other technical certifications such as Microsoft Software Certified Expert (MSCE), Information Technology Infrastructure Library (ITIL) or equivalent professional experience.
The candidate will have a proven record of achievement demonstrating outstanding analytical skills and creativity in developing approaches to problem solving as well as an ability to multi-task and working to conflicting timelines and deadlines under pressure.
They will be required to demonstrate a sound understanding of IT applications with strong functional, technical and end user documentation skills, as well as a commitment to Gender Equality, Disability and Social Inclusion (GEDSI), child protection and the Prevention of Sexual Exploitation Abuse and Harassment (PSEAH).
This position is locally engaged and reserved for National Citizens of Fiji.
At Tetra Tech, health and safety play a pivotal role in our success. Tetra Tech’s employees work together to comply with all applicable health and safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by the Government of Fiji. Successful candidates will be required to provide evidence of their COVID-19 vaccination, in accordance with section 52D of the Health and Safety at Work (General Workplace Conditions) (Amendment) Regulations 2021.
Equal Opportunity and Inclusion
We care about what makes us different – and it’s our people. We value our unique backgrounds, experiences and thinking, our clients do too. They’re the very things that drive collaboration and ingenuity in the solutions we deliver.
We are happy to make adjustments to the recruitment process for your accessibility requirements. Please contact us via your preferred type of communication: HR@ausfijifacility.org or call Ali on +679 717 7839 with your request(s).
Tetra Tech International Development has robust policies and guidelines which exemplify our commitment to safeguarding and technical excellence in gender equality. Our team of dedicated GEDSI advisers work closely with our staff and partners to ensure a context-specific and consistent approach is applied to all our programmes to improve the livelihoods of the world’s most marginalised groups.
Tetra Tech International Development is an equal opportunity employer of choice and is committed to child protection. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from people with diverse backgrounds, including women and people with disabilities.
Tetra Tech International Development is also committed to respectful workplaces and does not tolerate sexual exploitation, abuse or harassment of any kind.
This program is managed by Tetra Tech International Development, on behalf of the Australian Government.
Tetra Tech International Development has a 40-year history in successfully delivering international development projects on behalf of donors right around the world, including Australia's Department of Foreign Affairs and Trade, USAID and the UK's Department for International Development (now known as the Foreign and Commonwealth Development Office). Our people work side by side with local partners to support stability, economic growth and good governance, positively changing people's lives.
This vacancy is archived.