JOB POSTING INFORMATION:
JOB POSTING INFORMATION:
Posting Date: 31 March 2021
Closing Date: 13 April 2021
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity & gender balance and encourage qualified female candidates to apply.
Would you like to join WFP Sudan's Information Communication and Technology team and enable the delivery of life-changing services? Are you ready to partner with managers and other stakeholders to deliver effective IT Solutions that are intended to change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.
At WFP, we are looking for an experienced
IT Solutions Assistant, to join our ICT team in the Sudan Family Support Programme to be hired on a
Service Contract at
SC5 level and to be based in
Khartoum.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world
achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
WFP Sudan has the potential to reach millions of food-insecure people across Sudan - with a total of 7.8 million people assisted in 2020. WFP Sudan, one of the largest and complex operations for WFP globally, is currently rolling out its five-year Country Strategic Plan (2019-2023), which aims to provide emergency assistance through a hybrid approach (Cash, food and vouchers), along with life-changing types of programmes (Nutrition, Resilience and School Feeding).
JOB PURPOSE
WFP is currently providing technical assistance to the Government of the Republic of Sudan for the establishment of the Sudan Family Support Programme. The Sudan Family Support Programme will be a large-scale social safety net programme, which will provide cash assistance to around 80% of Sudanese households.
As part of WFP's technical assistance provision for the Sudan Family Support Programme, WFP will be providing direct technical assistance for the development of a digital payment solution, payment delivery platform, reconciliation, and a complaints and feedback mechanism (CFM).
The IT Solutions Associate will be responsible for carrying-out system and equipment maintenance, undertake basic monitoring and troubleshooting of server systems and respond to basic queries about technology and systems to support the correct application of technology. The IT Solutions Associate will be responsible for the roll-out of new technologies and upgrades supporting the business continuity of the program. IT Solutions Associate will be responsible for applying emergency response process in coordination with IT Solutions Officer. IT Solutions Associate will be responsible to support the Customer Feedback Mechanism technology requirements and ensure its continuity. IT Solutions Associate is expected to operate in WFP and government sites as one area of responsibility.
KEY ACCOUNTABILITIES (not all-inclusive)
The IT Solutions Assistant (CFM) reports to the head of IT Solutions Development and is responsible for the following:
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in areas related to Information Communication Technology, software development etc.
Experience: Four years of relevant experience in Information Technology Processes, IT network design, deployment and administration, Application development, End-users/help desk support.
Language: Fluency in English and Arabic
OTHER SPECIFIC JOB REQUIREMENTS
HOW TO APPLY:
To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings. If you are an internal applicant, apply through your E-Recruitment profile.
TALENTED WOMEN ARE HIGHLY ENCOUARGED TO APPLY
We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women. WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc. In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavor to provide our staff, women, and men, with training and professional career
DEADLINE FOR APPLICATIONS
Closing date: 13 April 2021
UPDATED
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This vacancy is archived.