IT Analyst, Engineering
Job #: req11434
Organization: World Bank
Sector: Information Technology
Grade: GE
Term Duration: 2 years 0 months
Recruitment Type: Local Recruitment
Location: Sofia,Bulgaria
Required Language(s): English
Preferred Language(s): Closing Date: 4/20/2021 (MM/DD/YYYY) at 11:59pm UTC
Description
About the World Bank Group:
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes:
business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients;
empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and
resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
WBG Finance ITS Unit Context
WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank's Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (managing donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.
As a unit within the Finance ITS (ITSFI), ITSPS is responsible for Personnel Systems supporting over 16,000 staff of the World Bank Group. The unit supports the employee life cycle including Recruitment, Personnel Administration, Benefits, Compensation, Performance Management, Tax, Staff Receivables, and Payroll. More than 150 self-service transactions are available to staff so that Personnel transactions are standardized and efficient. Services provided by this unit cover all aspects of the IT life cycle from business requirements to implementation, ongoing operations and maintenance. High availability and accuracy of these applications are critical to managing Human Resources and running a global payroll system. ITSPS also supports the modernization agenda through HR Systems Renewal.
Job Description
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Work as QA Practitioner/Tester for ITSPS team supporting various HR Initiatives.
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Work in conjunction with US and India based colleagues to provide QA/testing support for various projects under HR Initiatives.
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Work closely with Sofia based QA testing practice that will grow to 10+ QA testers and QA automation engineers for project needs.
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Adopt the best practices and model defined by the QA testing practice.
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Actively participate and contribute to the build-up of QA practice.
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The incumbent will be expected to hands-on and be technically involved in all aspects of QA.
Responsibilities:
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Participate in the project definition sessions and work closely with business analyst in understanding and reviewing the business and functional requirements and designs.
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Schedule periodic reviews with business analysts, the technical team and other stakeholders to understand/clarify requirements for developing an effective testing strategy and test cases.
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Create test estimation and timelines to aid in quantifying the effort/time required for completion of different testing phases.
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Develop, maintain, and implement System, Integration and UAT testing strategy, test plans and test cases that are aligned to applicable standards. Ensure adequate coverage of code and requirements.
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Create and maintain requirements traceability for each of the phases being tested.
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Execute test cases in the required test environments and document test results and test evidences.
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Maintain database of software defects and document anomalies and issues, proactively follow up with all stakeholders on their closure/remediation.
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Identify test cases that can be automated and develop strategy to implement those test cases to WBG defined automation tools like Selenium by developing necessary scripts.
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Provide guidance and support to project teams for access to unmasked data and coordinate fixing of issues.
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Manage and coordinate project migrations between environments by ensuring all issues reported during testing are addressed before moving the objects to next environment.
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Prepare dashboards, work status reports and issues details/remediation across different testing cycle.
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Provide technical information for Change Requests meetings.
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Provide regular updates to Project/Delivery Manager.
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Identify, communicate and manage risks.
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Participate in collection and review of quantitative data related to software testing and development activities for measurement and analysis.
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Liaise with project stakeholders including IOS, EA, data privacy and performance teams to obtain the required clearance.
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Provide necessary inputs to project manager while responding to Audit related queries and furnish adequate evidence to satisfy audit requirements.
Selection Criteria
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Master's degree with 2 years relevant experience or bachelor's degree with a minimum of 4 years relevant experience in QA, Test and Automation.
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Experience in Human Resources or Financial Accounting domains a plus.
Required Technical Competencies:
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Must - experience with at least one software test suites like Selenium, Mercury, QTP, WinRunner, PeopleSoft Test Framework etc.
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Must - Experience in one or more programming/scripting languages like Java, Groovy, JavaScript, .Net, Python, PHP for QA and automation needs.
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Must - Strong knowledge SQL, PL/SQL, Shell/Perl Scripting, Unix Command, Windows Batch Scripting etc.
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Must - Experience with tools like Toad, SQL Developer, Putty, etc.
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Must - Working knowledge on Change management tools like Service Now, etc.
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Nice to have - Experience with CI/CD tools Azure DevOps etc.
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Nice to have - Experience with automation and configuration technologies such as: Jenkins, Chef, Puppet
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Nice to have - Certification like ISTQB and CSTE will be a plus.
Required Competencies
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Client Understanding and Advising - Looks at issues from the client's perspective and acts beyond normal expectations to ensure client satisfaction.
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Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and exposes self to increasingly more challenging projects and opportunities to learn.
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Broad Business Thinking - Maintains an in-depth understanding of the long-term implications of decisions both for department and the client's business. Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
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Analytical Thinking - Gathers and links data.
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Business Function Knowledge - Assesses the needs of primary business functions.
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Business Process Knowledge - Defines routine, integrated processes.
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Strategic Relationship - Interacts with clients in order to identify opportunities that meet organizational and technological needs, as well as meet internal criteria for best practice that meet the client's specific operational requirements as they relate to its organizational.
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Lead and innovate - Brings new and different insights.
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Deliver Results for Clients - Contributes to delivery of results for clients on complex issues.
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Collaborate Within Teams and Across Boundaries - Collaborates within team and across boundaries.
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Multitasking - Able to work on multiple projects in parallel, in a team environment/setting as well as independently.
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Create, Apply and Share Knowledge - Actively contributes to and readily applies WBG's body of knowledge for internal and/or external client solutions.
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Make Smart Decisions - Leverages available data and makes timely decisions.
Note:
The selected person will be hired on two year renewable Term contract which can be extended based on business needs and performance.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.
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