Back Insight Associate

  • Added Date: Wednesday, 10 January 2018
  • Deadline Date: Friday, 12 January 2018

Insight Associate, Kuja Kuja (4 positions)
Reports to: Kuja Kuja M&E Team leader.
Full time; based in Palabek

Key responsibilities:
 Provide support in the expansion of Kuja Kuja services in Uganda across multiple locations.
 Collect feedback from customers on a daily basis.
 Share feedback from ARC service teams with customers on a daily basis.
 Build and maintain relationships with ARC service teams.
 Collaborate with communications team to ensure regular, quality posts are made to the Kuja Kuja WhatsApp channel.
 Work with your team to create the design assets and approach required to operationalize all community prototypes.
 Participate in and lead Kuja Kuja innovation sessions and suggest new innovations for Kuja Kuja. Help us to create the future!
 Other appropriate duties as assigned by the supervisor.
Minimum qualifications:
 A minimum of a Diploma in relevant field.
 At least 1 year’s experience in similar or related field.
 English fluency and fluency in at least one other locally applicable language.
 Experience working within the humanitarian response or social development space or a demonstrated desire to learn about these spaces.
 Familiarity with digital technology and experience using Microsoft word, WhatsApp, email, and other applications.
 Experience working with multicultural multilingual teams and a demonstrated history of successful communication across those teams.
 Some experience in customer service, sales, hospitality, or teaching is very desirable.

This vacancy is archived.

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