Context
NRC’s global strategic plan for 2022 - 2025 includes Digital Transformation as a strategic enabler for the organisation and a key element in expanding the reach of our assistance towards the 2030 ambition. To do so, NRC is increasingly adopting digital solutions to drive internal efficiencies as well as provide digital services to the people it serves. Key to all this will be NRC’s ability to secure systems, applications, and the data these will process, to ensure privacy, and confidentiality and avoid causing digital harm.
A central component of NRC’s future digital ecosystem will be “Core”, a system to track all interactions with, and services offered to, the people NRC serves. The core will provide case-management functionality to follow and update interactions with program clients over time, therefore also processing sensitive personally identifiable information. Eventually, Core will connect with several other NRC digital solutions including but not limited to: data collection, indicator reporting, complaints and feedback mechanisms, two-way communication systems, digital cash, and more. Core, which is based on open-source software, is being developed internally at NRC by the D team.
We are looking for an Information Management System Implementation Adviser to support CORE’s field deployment and onboarding of users. You will interact with Country Offices to organize the preparation of onboarding countries’ Information Management workflows and files ensuring good data quality performance. You will also organize training and organize Go Live as well as follow up on user support. Liaising with CORE Project team and ICT Support Desk s/he will make sure to escalate user’s feedback and update user’s documentation and training material.
What you will do
You will be responsible for coordinating and providing support to the Country Offices acquiring and using CORE.
Some of your day-to-day tasks will include:
What you will bring
We know that you are curious and would like to learn more about this role; please click here to access the full Job Description.
What makes this position attractive?
This vacancy is archived.