Job Purpose
Reporting to the Programme Coordinator, the Information Management (IM) Officer will provide technical support to the Greece country delegation team with a strong focus on COVID-19 related response activities, and in full support to the Hellenic RC IM team. The work will involve close coordination with counterparts in the Hellenic Red Cross as well as cooperation with IFRC Regional Office for Europe to streamline, build and maintain the management of information in support of operations. The IM Officer will ensure that analytical frameworks and analysis plans are implemented throughout the operation and in support to IFRC and HRC sectors. S/he will be responsible for implementing innovative approaches and solutions to qualitative and quantitative analysis, including software. The purpose of this task would be to encourage and support both more informed decision-making and better coordination in operations. Information that is both up-to-date and consistent is essential for operational decision making at local, national and regional levels. The IM Officer will advise on the identification of priority sectors, geographic locations and severity of needs based on evidence-based data analytics. These findings will be available through standard analytical outputs that are created in a timely manner in support to the decision-making processes.
Job Duties and Responsibilities
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Coordinate the Information Management processes related to COVID-19 response at the operational level in Greece while ensuring that the IM processes are aligned with regional and global level processes
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Support the Hellenic Red Cross on their Information Management including data collection, analysis, visualization and mapping
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Coordinate the implementation of an Information Management strategy and defining of the data flows at the operational level with all key RCRC internal and external stakeholders, including relevant IFRC sectors
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Regularly produce IM and analytical products in support of the Operation in a timely manner
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Ensure that information is updated on GO-platform to facilitate information sharing and promote the usage of the platform in support of the operations
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Ensure that IM products are accurate, comprehensible, clear and simple
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Look for potential risks, harm or opportunities regarding the IM, data process and outputs
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Ensure lessons learnt are captured and fed into country, regional and global level guidance and contribute constructively to the general IM capacity and processes within the Country
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Assist in other tasks related to the current programmes as stipulated by the line manager or other senior staff
Job Duties & Responsibilities 2
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Actively work towards the achievement of the Federation Secretariat’s goals
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Abide by and work in accordance with the Red Cross and Red Crescent principles
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Perform any other work related duties and responsibilities that may be assigned by the line manager
Education
Relevant university degree or higher education in computer science / information management is required
Experience
Required:
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3 to 5 years of proven experience in information management and data analysis in humanitarian contexts
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Experience in assessment design and data management related to large scale inter agency or sectoral needs assessments, maintaining existing databases and information sharing systems deployed for the Operation
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Experience in undertaking and managing complex, large scale humanitarian needs
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Experience in creating/generating information products such as maps, infographics and other data visualizations to support the decision-making process and cover the information needs for the Operation
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Experience in designing, conducting and analyzing large surveys in emergencies, establishing clear and structured information processes and data flows within and for all relevant stakeholders
Preferred:
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Professional experience in the development and use of GIS, database systems, data visualization and other information management tools and mechanisms, including mobile data collection tools, such as Kobo, for data gathering in the field
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Working experience within the Red Cross/Red Crescent Movement
Knowledge, Skills and Language
Required:
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Knowledge of data analysis as well as data visualization
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Knowledge of database or data manipulation software: ACCESS, Excel, MySQL or PostGreSQL, and/or other statistical programmes (STATA or SPSS) and/or programming languages (R or Python)
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Strong knowledge of data visualization (Either Tableau, Power BI or d3)
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Strong analytical skills and ability to handle complex issues and data
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Excellent written and verbal communication skills are essential with the ability to craft an analytical narrative from data findings
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Good understanding of humanitarian responses, actors involved, and the role of evidence-based decision making for the delivery of humanitarian action
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Strong interpersonal skills and diplomacy in order to manage relationships with many stakeholders and in a complex situational environment
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Solid skills in teamwork and coordination so as to be able to bridge the communication between decision makers and technical personnel
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Excellent analytical and problem solving skills, including the ability to synthesize, process and prioritize large amounts of information
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Strong attention to detail in both listening and visualization design
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Ability to work towards tight deadlines and handle multiple tasks
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Fluently spoken and written English
Preferred:
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Additional skills in database management, web design and programming, and internet technologies
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Understanding emergency IFRC planning mechanisms and outputs (Emergency Appeal, Emergency Plan of Action & Operational update)
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Fluently spoken and written Greek
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Good command of another IFRC official language (French, Spanish or Arabic)
Competencies and Values
Values: Respect for diversity; Integrity; Professionalism; Accountability
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust
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