UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a future

How can you make a difference?

1. Rationale:

UNICEF ROSA recognizes the importance of an effective onboarding and orientation programme, and is committed to ensuring that new staff members are provided with the guidance, resources and information they need to fully settle into their jobs easily, and as quickly as possible. As orientation and induction of new staff members is a collaborative effort that involves human resources, hiring units and all other teams within the office, a programme that provides linkages and clarifies the roles of each team is essential. Therefore, the existing programme is deemed insufficient and needs to be revamped for more detail, clarity and optimal user experience.

The Joint Consultative meeting (JCC), during its last meeting in 2019 also buttressed the need for a well-structured orientation and onboarding programme that meets the needs of all stakeholders, and agreed that an Expert is needed to support the development of a consolidated, contemporary and best-practice-based onboarding and orientation programme in ROSA.

This assignment requires that a huge amount of time be dedicated to research, consultations, writing and editing, and therefore cannot be successfully completed by a regular staff member.

2. Purpose:

The purpose of this consultancy is to support the development of a comprehensive staff onboarding and orientation programme or tool that meets the needs of all stakeholders in UNICEF ROSA. This includes developing an SOP and workflow, creating a guideline for orientation briefing, delineating roles and updating content on the ROSA Induction page on AGORA, as well as including other best practices.

3. Key Assignments/Tasks:

Draft and administer a survey to staff members that have joined their posts within the past one year and document findings that can help design the updated programme or tool. Conduct research on induction best practices within UNICEF, other UN and the private sector and document best practices for inclusion in the new programme Collate and review all currently available induction/onboarding materials to determine what needs to be updated, retained or removed. Match what is available against the needs and requirements of stakeholders as gathered from survey results. For the gaps that are identified, determine what is required to fill them. Organize a detailed outline of documentation to be available and actions to be taken with new staff members from pre-arrival, orientation briefing and onboarding. This should include information on work context e.g. RO office roles and linkages with country offices Draft a detailed SOP/workflow in line with global guidelines, specifying the roles of each participant in the orientation and onboarding process Update the ROSA induction portal

4. Key Deliverables:

Inception Report: To include a) outcome of short survey on orientation/onboarding experiences and needs of new staff; b) outcome of consultations with hiring managers c) Research findings on best practices within UNICEF, other UN agencies and the private sector d) A gap analysis of where the needs are not presently met; and e) an outline and plan for the remainder of the assignment.

SOP/Workflow for the Orientation/onboarding: Prepare a Standard Operating Procedure (SOP), an induction workflow specifying the roles of all stakeholders and a brief guide for orientation briefings.

The ROSA induction portal: Update the ROSA induction portal, add new information and if possible

Note:Duration of the contract is 26 days (within 2 1/2 months from the start of the contract). Please submit your application along with your financial proposal (fee) for this consultancy. Applications without the financial proposal will not be considered.

To qualify as an advocate for every child you will have

Education:

Degree in social sciences or other relevant disciplines (human resources, business administration, international relations, psychology, law, organizational behavior, English Language, or other degree).

Work Experience:

Experience as a researcher or report writer in public or corporate settings, knowledge of the UN agencies policies is an advantage. Experience in Human Resources an asset, especially related to recruitment and onboarding of new staff

C. Skills:

Excellent writing and editing skills.

Ability to carry out research/survey.

Good Interpersonal relations.

Ability to work independently without much supervision.

D. Language Proficiency:

Excellent knowledge of written and spoken English is required.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are...

Formulating Strategies and Concepts (II) Analyzing (II) Applying technical expertise (II) Planning and organizing (II)

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

This vacancy is archived.

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