Position Title: Identity and Border Management Officer
Duty Station: Geneva, Switzerland
Classification: Professional Staff, Grade P3
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 27 October 2021
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
Internal candidates
Candidates from the following non-represented member states:
Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros;Congo (the); Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
Under the overall supervision of the Head, Immigration & Border Mgt Division and direct supervision of the Unit Head, Border and Identity Solutions, Department of Migration Management (DMM) in Headquarters, the successful candidate will be responsible for leading the technical development of the IOM Migration Information and Data Analysis System (MIDAS), and will oversee and coordinate the provision of related programme support by a team of IOM specialists at HQ and IOM Country Offices and their host governments using or considering the use of - MIDAS or similar BMIS systems.
The position supervises the work of the MIDAS Technical Development Team at HQ and will provide remote supervision for other technical assets offsite.
The successful candidate furthermore will be required to provide analyses and the elaboration of proposal for the increased use of new evolving technologies for possible application in the identity and border management field, ensuring provision of IOM’s best support to the member states.
Core Functions / Responsibilities:
Oversee and coordinate the provision of onsite and remote support to IOM Country Offices and national immigration services in new and existing MIDAS countries by directly providing such support services. Lead and supervise MIDAS developers (in-house and external consultants) and field-based MIDAS IT Focal Points to provide onsite or remote support.
Take the internal-lead in identifying and recruiting qualified software developers and ITAssistants needed to support the continuous development of MIDAS in response to growing business requirements.
Work with the Border and Identity Solutions (BIS) Unit Head responsible for the MIDASprogram to determine priorities for new MIDAS functionalities and manage the development and implementation of said functionalities.
Propose, plan, design, develop, maintain and support MIDAS functionalities in line with evolving needs and industry practices for identity and border management solutions. Lead the team of software developers in designing and implementing new functions, organize and supervise testing, error corrections and the roll out of new functions and features.
Provide innovative ideas, solutions and advice on identity and border management software in general with a specific focus on new ways to develop and use the MIDAS software and enhance its interoperability, adaptability and capability in the context of the varied technical landscape of MIDAS-implementing countries.
Provide instructions and advice and draft institutional guidance to IOM Country Offices in the design and implementation of MIDAS and other identity and border management installations, including assistance with budgeting and technical specifications for the procurement of workstations and related equipment.
Review and provide technical endorsement on MIDAS and where appropriate, identity and border management components of other project proposals.
Ensure that MIDAS and related software technical documentation and user manuals are up to date and available as required for additional maintenance, support or user training. Initiate and supervise the creation of new user guides.
Undertake, as required, training of technical counterparts on the administration of systems, as well as end-user utilization. Initiate, and supervise the preparation and deliverance of MIDAS IT workshops to update MIDAS developers and regional IOM IT specialists on the latest developments.
Regularly monitor, propose and supervise all necessary modifications for MIDAS software and database administration in compliance of IOM IT policies, standards and best practices for high performance, reliability and information security.
Lead the MIDAS Team of software developers and IT Assistants at HQ and manage their output and work quality. Set clear responsibilities, and provide feedback and guidance as appropriate.
Analyse the possibilities of MIDAS interconnectivity with different Immigration management information systems and/or biometric systems, including initiating scoping meetings with different companies and relevant Government parties, and leading any eventual interconnectivity activities.
Deliver high-level presentations and MIDAS demonstrations to senior Government officials in a bid to expand MIDAS globally.
Analyse and make suggestion for the increased use of new technologies in the border management field, to be applied possibly in connection with MIDAS or as stand-alone technical support; provide advice regarding enhanced border management agencies of IOM beneficiary countries.
Perform such other duties as may be required.
Required Qualifications and Experience:
• Master’s degree in Computer Science or a related field from an accredited academic institution with a minimum of five years of relevant professional experience; or,
• University degree in the above fields with a minimum of seven years of relevant professional experience.
• Experience in systems analysis and design, programming using Microsoft technologies (SQL,Visual Basic, .NET) and database management for border management solutions;
• Experience developing systems that collect and use biometric information, particularly photographs and fingerprints;
• Experience in planning and delivering end-user training, IT administrators training and undertaking information systems support;
• Knowledge and experience in project coordination, implementation as well as monitoring and evaluation;
• Experience in liaising with representatives from government departments on issues related to policy, management, procedures and training;
• Experience in capacity building initiatives and training delivery in Border Management
Information Systems, including providing advice on development and budgeting for projects;
• Previous work experience in the African region, the focus region of current MIDAS applications;
• Demonstrated experience, understands and adequately translates business requirements into efficient information system processes and solutions.
• Solid technical documentation writing skills for systems analysis and design, coding documentation, administrators and user manuals;
• Knowledge of information security standards such as ISO 27001 is an advantage;
• Ability to deliver optimal IT solutions within the defined resources parameters;
• Ability to apply correctly the knowledge of specialized IT disciplines; and,
• Capacity to anticipate and prepare response to changing IT needs of the relevant organizational unit.
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
This vacancy is archived.