Back ICT Local Support

Position Title: ICT Local Support
Duty Station: Manila (Global) Administrative Centre, Philippines
Classification: General Service/UG-2
Type of Appointment: Special Short-term, six months with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: February 03, 2020

Salary: Php 28 000 per month net of taxes

Context:
The position is based in Manila Administrative Centre (MAC), headed by the Director of MAC. Information and Communications Technology (ICT) is one of the divisions with its operations delocalized to MAC

Under the overall supervision of the Chief Global ICT Operations, and the direct supervision of Global User Support Shift Supervisors, the successful candidate will provide Desktop/Local Technical support and services to users of IOM’s corporate applications, promoting a client and service-oriented approach.

Required Qualifications and Experience

Education

• University degree in Information Technology, Computer Science, or a related field from an accredited academic institution, or
• Completed High school degree from an accredited academic institution, with two years of relevant professional experience in a project management office or in project administration/management.

Experience

• Proficient with Microsoft Windows, Office, and Outlook, and desktop software applications in order to assist users with issues aligned with those applications;
• Ability to use computer applications for staff scheduling, project management and resource tracking;
• Basic understanding of budgeting, procurement and staff administration support;
• Experience working in a multi-cultural office environment;
• Basic knowledge of IOM procurement rules, IT procurement and IT assets management an advantage.