Back Human Resources New Employee Experience Consultant

Post of Duty: Remote

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

We are looking for a client-focused, proactive, and solutions-oriented Human Resources Consultant. As a new employee experience consultant, you will support new employees become familiar with our unique culture and provide the knowledge and information necessary to support the onboarding administrative process and the HRD onboarding.

The selected consultant will ensure that new employees have a positive first impression of the organization, helping them navigate the institution and better understand who we are, how we work, and what to expect.

You will work in the Leadership and Employee Development Division, part of the Human Resources Department. This team is responsible for fostering a results-oriented and mission-driven organization with a culture where everyone brings their best and authentic selves to work, willing to try new approaches.

What you’ll do:

• Serve as the point of contact for inquiries and requests from new employees related to the administrative onboarding to the Institution and HRD onboarding program.
• Respond to questions related to administrative onboarding processes and HRD onboarding program.
• Maintain an open and constructive dialogue with new employees throughout their preboarding and HRD onboarding program. Coordinate new hire’s requests and questions with relevant SMEs.
• Manage an HRD onboarding inbox to address a variety of questions.
• Provide support for new employees from contract signature until their first day.
• Conduct proactive check-ins as needed with new employees to address their questions on topics such as health insurance, housing, relocation, transportation, and visa procedures.
• Ensure a successful HRD onboarding process by detecting and notifying relevant stakeholders of incidents and closing gaps
• Continuously improve the HRD onboarding experience by identifying and addressing the pain points of new employees
• Coordinate between HR Business Partners and hiring units to address specific needs, inquiries, and concerns.
• Monitor and report metrics related the new employee experience.

  What you'll need

  • Education: Bachelor’s degree (or equivalent advanced degree) in human resources management, business administration or other fields relevant to the responsibilities of the role.
  • Experience: At least 2 years of progressive experience in human resources or related fields.
  • Languages: Proficiency in English and one of the other Bank official languages (Spanish, French or Portuguese) is required.

    Key skills:

    • Learn continuously.
    • Collaborate and share knowledge.
    • Focus on clients.
    • Communicate and influence.
    • Innovate and try new things.

      Requirements:

      • Citizenship: You are a citizen of one of our 48-member countries.
      • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

        Type of contract and duration:

        • Type of contract: Products and External Services Consultant (PEC), Lump Sum
        • Length of contract: 12 months
        • Work Location: Remote.

          Our culture

          📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

          ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

          At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.

          Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.

          We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.

          Our Human Resources Team reviews carefully every application.

          About the IDB Group

          The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.

          About IDB

          We work to improve lives in Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education and advance infrastructure. Our aim is to achieve development in a sustainable, climate-friendly way. With a history dating back to 1959, today we are the leading source of development financing for Latin America and the Caribbean. We provide loans, grants, and technical assistance; and we conduct extensive research. We maintain a strong commitment to achieving measurable results and the highest standards of integrity, transparency, and accountability.

          Follow us:

          https://www.linkedin.com/company/inter-american-development-bank/

          https://www.facebook.com/IADB.org