Position Summary
Reporting to the ICAP Director, Human Resources (HR), the Human Resources Generalist is responsible for providing day-to-day guidance to ICAP New York on a range of HR-related activities including full cycle recruitment, on-boarding, promotions, professional development, staff retention and end of employment procedures. The incumbent will provide high level customer service to all colleagues and engage with Mailman School of Public Health (MSPH) Faculty Affairs and Human Resources (MSPH) and Columbia University Irving Medical Center (CUIMC) Human Resources to effectively and efficiently support ICAP’s HR needs.
Position is grant funded.
Responsibilities
Full Cycle Recruitment, Onboarding, Employee Transitions (50%)
- Manages the recruitment, onboarding efforts and exit procedures for all exempt, nonexempt, student, short-term visitor and temporary/casual personnel; suggests innovative ways to attract qualified candidates and researches relevant niche job boards and other advertising platforms
- Grants hiring managers temporary access to Columbia University applicant tracking systems and ICAP’s internal applicant tracking system; Ensures that hiring managers comply with recruitment policies and procedures and builds their capacity in the effective use of the associated systems, tools, and processes
- Acts as a super user for ICAP’s internal applicant tracking system including facilitating trainings for ICAPs global population, maintaining and revising job aids, and assisting all users with trouble shooting
- Shortlists qualified candidates and provides interview recommendations to hiring managers; assists with interview scheduling as needed
- Conducts reference checks and distributes reference reports to hiring managers
- Collaborates with the Director, HR to develop competitive salary offers and ensures the required background and any other relevant employment clearances are received prior to candidate’s start date
- Conducts new hire orientation and leads onboarding luncheons
- Supports current and prospective employees with the preparation of required documentation for employment authorization applications and renewals; works effectively with the International Students and Scholars Office to complete all requests
- Serves as the lead on staff transitions; including promotions, salary adjustment requests, the conduct and summary of exit interviews among departing employees and all necessary coordination with managers, operations and IT staff to address return of equipment and material upon exit from employment
Professional Development (25%)
- Collaborates with employees to research and identify relevant professional development opportunities that are aligned and integrated within the organization’s strategic vision
- Ensures current employees have access to ICAP’s learning management system
- Assists Unit Directors with selecting and scheduling sessions
- Builds and establishes relationship with current and potential professional development related vendors
Leave Management (15%)
- Ensures that all employees are informed of their options for and steps to take leaves of absence under Federal, State and City laws as well as under Columbia University policy and receive the required notices and forms
- Informs Columbia University Leave Management and MSPH HR of all leave requests
- Escalates all sensitive leave management requests to the Director, HR for review and follow-up
Additional Duties (10%)
- Oversees management of all internal HR/personnel records and partners with ICAP’s Global Payroll and Benefits Officer to ensure the timely submission to MSPH of required forms to complete all HR actions
- Develops and maintains ICAP NY organization charts and salary rosters; assists the Director, HR with the annual roster process
- Actively participates in developing HR Unit goals, objectives, and systems
- Assists the Director, HR in developing and tracking organizational HR metrics including recruitment, retention and attrition-related statistics
- Maintains absolute confidentiality and sensitivity in all HR-related matters and escalates employee relations matters to the attention of the Director, HR in a timely fashion
- Collaborates with members of the HR Unit to complete special projects
- Performs other related duties as assigned
Minimum Qualifications
- Bachelor’s Degree or equivalent in education and experience required
- 3+ years of progressive and successful HR experience within multi-cultural non-governmental organizations, academic institutions, private foundations or international corporations
- Ability to prioritize work related demands and meet deadlines while working under pressure
- Demonstrated experience working independently with minimal supervision
- Strong negotiation and problem solving skills with the ability to establish and maintain professional working relationships
- High level and effective interpersonal and communication skills both oral and written
- Demonstrated proficiency in the use of Microsoft Office Suite (especially Word, Excel and PowerPoint) and ability to quickly learn new software
Preferred Qualifications
- Master’s Degree in Human Resources, Organizational Psychology, Public Administration, or related field preferred
- 2+ years of HR experience within an international development or humanitarian relief organization and recruitment/retention under United States Government-funded grants and contracts
- Knowledge of Columbia University HR-related systems or other common HRIS systems or platforms
- Current Human Resources Certification
Travel Requirements
- Up to 2 weeks of domestic or international travel for professional development or internal meetings