All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Generic responsibilities
- Adhere to NRC policies and procedures
- Assist with the implementation of the support function portfolio according to plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement of the support function
- Ensure that the NRC office is in compliance with all administrative legal requirements i.e. taxes, government registrations and licenses in the area of operation
Specific responsibilities
Administration
- Welcome visitors to the NRC office, and direct them accordingly
- Ensure order and cleanliness of the office/guesthouse area
- Supervise the day to day work of the cleaners and cooks
- File administrative documents according to procedures
- Ensure that utility bills (e.g. electricity, water, phone) are paid on time
- Oversee the maintenance and cleanliness in all office interiors and advise the cleaners accordingly.
- Assist in any administrative matters: filing, typing, updating of phone lists, keeping adequate stationery supplies for office consumption.
- Assist in maintaining inventory of office equipment, furniture and fittings
- Arrange for internal/external conferences and workshops
- Ensure order and cleanliness of the offices and accommodation facilities including arranging for general maintenance as needed.
- Arrange for staff flight bookings, transport, and accommodations in coordination with other NRC offices.
- Receive and reconcile all flight and accommodation invoices for payment processing
- Maintain an appropriate filing, retrieval and archiving system for the office administration section
- Fulfil any other related duties as instructed.
Human Resources
- Help HR Coordinator in the maintenance of an effective, efficient and up to date staff records and filing system including contracts, leave, medical, archiving, etc.
- Coordinate clearance of staff separating from the organization including exit interviews
- Ensure maintenance of an effective, efficient and up to date staff records and filing system including contracts, leave, timesheet, medical, awards, discipline, online archiving, etc
- Plan, track and advise on the staff performance management and appraisal calendar and content
- Ensure HR audit findings and recommendations are implemented
- Any other tasks assigned by line manage
- Competencies
1. Value driven competencies
Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.
2. Behavioral competencies
The following are essential for this position:
- Planning and delivering results
- Working with people
- Communicating with impact and respect
- Handling insecure environments
- Cooperative and honest
3. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
- Graduated from B. Commerce, BBA and Management Faculty or Technical Institutes
- No work experience is required
- Well organized, efficient, hard-working
- Proactive and organized
- Ability to commence work immediately.
Context/ Specific skills, knowledge and experience:
- Good computer skills - MS Office & excel.
- Good communication skills
- Self-motivated
- Honest and dedicated