Back HIV/AIDS Quality Improvement Specialist - Global Health Corps Fellowship

  • Added Date: Thursday, 11 January 2018
  • Deadline Date: Thursday, 18 January 2018

This position is a Global Health Corps (GHC) fellowship role. GHC is a leadership development organization focused on building the next generation of diverse, disruptive global health leaders. Founded in 2009, we competitively recruit talented professionals (ages 21-30) from a range of sectors and backgrounds and place them in high-impact roles within partner organizations working on the front lines of health equity in Malawi, Rwanda, Uganda, the US, and Zambia.

The HIV/AIDS Quality Improvement Specialist with the New York City Department of Health and Mental Hygiene (NYC DOHMH) will support the Clinical Operations and Provider Communications (COPC) Program within the Bureau of HIV/AIDS Prevention and Control (BHIV), which seeks to improve the clinical quality of care delivered to people living with HIV/AIDS (PLWH) by interfacing directly with the healthcare delivery system. Through the administration of a survey tool aimed at assessing clinical capacity, review of surveillance lab data, site visits, and collaboration with other regulatory agencies such as the New York State Department of Health (NYS DOH), we seek to develop a deeper understanding of clinic- or facility-level factors that impact viral load suppression among PLWH, and how to address these factors to improve treatment outcomes. In conjunction with other partners, the goal is to improve HIV viral load suppression rates by disseminating best practices and providing clinics with technical assistance. We are seeking a motivated fellow who can work with this team to assist in the capacity assessment and provision of technical assistance to address barriers to care and improve treatment outcomes.


NYC DOHMH is currently working on the initiative to “End the HIV Epidemic” (ETE) in New York City. This initiative seeks to reduce the number of persons newly diagnosed with HIV from 2,800 per year to 600 per year by 2020. Once that level of new infections is reached, the number of people dying from HIV due to natural causes will exceed the number of people newly infected each year, progressively reducing the number of people with HIV in NYC. Additionally, HIV surveillance data reveal clear disparities in HIV morbidity and mortality and as such, the NYC DOHMH is committed to programming that focuses on achieving health equity. Major components of the ETE initiative include: a) expanding delivery of HIV pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), and treatment medications to eligible clients; b) working with community organizations to expand delivery of PrEP, PEP, and treatment medications at their facilities; c) working with special populations, such as people of color, men who have sex with men (MSM) and transgender people, to improve access to healthcare; and d) enhancing surveillance and linkage to care of persons newly diagnosed with HIV.


  • Work within the COPC program to assess the quality of care provided at HIV clinics across New York City, utilizing a variety of measurement tools, such as but not limited to: surveillance and clinical quality databases, NYC/NYS HIV Clinic Survey results, and site visits
  • Assist in analyzing data, preparing written reports, and delivering oral presentations
  • Utilize clinic assessment data to identify and distribute guidance on best practices, and to promote or develop potential clinic-level interventions that can improve patient outcomes
  • Collaborate with internal and external partners to provide maximal support to clinics
  • Investigate successes or challenges of programs identified through the assessment work, and meet with stakeholders to share data
  • Develop a communication strategy to widely-disseminate clinical assessment work
  • Participate in collaboratives and fora that bring together clinical and non-clinical partners to discuss quality improvement strategies and healthcare reform activities (e.g. Delivery System Reform Incentive Payment Program, NYLinks)
  • Additional projects will be available based on skills and interests

Skills and Experience
Items indicated with an asterisk (*) are required

  • Bachelor’s degree*
  • Familiarity with public health program development and project management concepts*
  • Familiarity with quantitative or qualitative data methods*
  • Excellent written and oral communication skills*
  • Demonstrated competency in Microsoft Office (including Word, Excel, PowerPoint)*
  • Experience working in health programs related to HIV, STIs, or other sexual health conditions
  • Experience working in healthcare settings, such as medical clinics and HIV testing centers
  • Ability to develop communications materials for clinical and non-clinical audiences, such as letters to clinical providers and webinars on best practices
  • Ability to analyze data using a common statistical software package, such as SAS, R, SPSS, or STATA
  • Interest in quality improvement and quality management
  • Interest in providing technical assistance to providers of clinical and supportive services for People Living with HIV (PLWH)
  • Interest in working with underserved populations (e.g. LGBTQ, ethnic minorities)
  • Intellectual curiosity, interest in creative problem solving, and comfort with highly complex systems

This vacancy is archived.

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