Back Head of Support

NRC in Sudan is a start up operation and is recruiting a Head of Support who will ensure that all support functions are providing high quality and efficient support programme implementation.

Specific responsibilities:

• Ensure full start-up and development of support staff, structures, and systems in all NRC Area and Field Offices around Sudan
• Develop support team’s competencies (skills and knowledge), relationships, and systems in the implementation of cash-based interventions and both tech-enabled and market-based programme during emergency, recovery and protracted contexts.
• Oversee and support government administrative relations (led by HR/Admin Manager)
• Champion a ‘culture of improvement’ in NRC Sudan, including expanding a practice of coaching, accountability, learning, and leadership
• Continually improve Value for Money of the country programme and its project portfolio
• Oversee risk and compliance function and approach, including anti-corruption, audit, PSEA, and Securing Supporting Documentation

Generic professional competencies:

• Minimum four years’ experience from a senior management position in a humanitarian context
• Experience from working in complex and volatile contexts
• Budgeting and resource allocation expertise
• Knowledge of market analysis and cash-based interventions
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context skills, knowledge and experience:

• Experience with and mindset for start-up, scale-up and emergency response contexts
• Knowledge of the context in Sudan is ideal, not necessary
• Knowledge of Arabic or other local languages is ideal, not necessary
• Ability to coach and mentor teams

To succeed in this role, the candidate needs to be pragmatic and strong on developing teams.

What We Offer

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

• 18 months fixed term contract
• Management Grade 11 in NRC's grade structure
• An opportunity to match your career to a compelling cause
• A chance to meet and work with people who are the best in their fields

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment.