Back Head of Programming I, JWBG

Job Title: Head of Programming I, JWBG

Reports to:  Country Representative, JWBG

Department:  Jerusalem, West Bank, Gaza (JWBG)

Salary Grade: 11

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has maintained a continuous presence in Jerusalem since 1961 with nearly 100 staff in-country and offices in Ramallah, Jerusalem, Gaza City and Bethlehem. With an annual budget of approximately USD 15 M, CRS/JWBG’s donor base includes USAID, GAC, IRUSA, BMZ, UNOCHA and Caritas member organizations. CRS brings decades of experience partnering with local civil society actors especially on humanitarian relief and community development programs with a strong focus on Gender, Equity, and Social Inclusion (GESI) and youth. The CRS/JWBG portfolio consists of a broad spectrum of sectors including emergency cash and voucher assistance (CVA), urban and agricultural livelihoods, shelter, psychosocial support, and civil society strengthening. CRS’s partnerships with a wide range of international and national NGOs, Palestinian Authority government ministries, universities and communities across JWBG uniquely position CRS to build local capacity and drive long-term sustainability.

Job Summary:

As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. As part of the Senior Management Team you will proactively manage security and mitigate safeguarding and security risks.                                                                

Roles and Key Responsibilities:

• In collaboration with the Country Representative (CR) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
• Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
• Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
• Coordinate with CP finance and operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
• In coordination with resource mobilization staff oversee the business development cycle to ensure quality proposals per agency and donor standards.
• Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.
• Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums and deliver trainings.

  Required Languages - Strong written and verbal English is required; Arabic is a plus.

  Travel - This position is based in Jerusalem. Successful candidate must be willing and able to travel regularly to field locations in Gaza, Ramallah, and Bethlehem, and outside of the CP as needed (e.g. for regional meetings).

  Supervisory Responsibilities: Responsible for supervising several senior program staff including Chief(s) of Party, Program Managers, and Technical Advisors.

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

  Key Working Relationships:

  Internal: Beyond supervisory responsibilities, key internal relationships include the Country Representative, Head of Operations, Heads of Office, Deputy Regional Director for Program Quality (DRDPQ), Regional Technical Advisors, support staff, and various HQ staff.

  External: Key external relationships include the following: donors (e.g. USG, UN agencies, local bilateral institutions); local Ramallah-based Ministries; local/international NGOs; relevant private sector, university, diocesan and research institution actors; and implementing partners.

  Knowledge, Skills and Abilities:

  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Team leadership abilities
  • Presentation and facilitation skills
  • Proactive, resourceful, solutions oriented and results-oriented

    Preferred Qualifications:

    • Staff management experience and abilities that are conducive to a learning environment.
    • Experience and abilities in capacity strengthening - developing curricula and facilitating trainings.
    • Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
    • Exemplary English writing skills.

      Qualifications

      Basic Qualifications:

      • Master's Degree in International Development, International Relations or relevant field.
      • Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.  Experience in complex crisis & high-risk contexts a plus.  
      • Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
      • Experience in partner capacity strengthening, senior programming staff development, training, and mentoring, as well as in team building and strategic planning initiatives.
      • Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
      • Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
      • Experience with successful business development activities capturing public and/or private donor funding.

        Agency-wide Competencies (for all CRS Staff):

        These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

        • Integrity
        • Continuous Improvement & Innovation
        • Builds Relationships
        • Develops Talent
        • Strategic Mindset
        • Accountability & Stewardship

          ***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

          Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

          CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

          CRS is an Equal Opportunity Employer.