Back Global Payroll & Benefits Officer

Position Summary

Based at Columbia University with operations in more than 30 countries, ICAP is a leader in global public health, internationally known for tackling the world’s toughest health challenges—from HIV to tuberculosis, from malaria to maternal and child health, and the growing problem of non-communicable diseases, and most recently, the COVID-19 pandemic.

As a highly valued member of the Global HR team, the Global Payroll and Benefits Officer will report to the Director, Human Resources and work collaboratively with colleagues across ICAP to prepare bi-weekly and monthly payroll as well as allowance payments and reimbursements as well as review monthly country office payrolls. The incumbent will ensure compliance with ICAP and University policies both in NY and in-country as well as with local labor law requirements and prevailing employment practices.

Responsibilities

New York 40%

• Review timesheets of employees and casual workers for completeness, accuracy and compliance with ICAP and University policies
• Ensure that overtime calculations are done correctly and provide feedback to the employee and supervisors on corrections as needed
• Process payroll on a biweekly basis and submit copies of all timesheets to MSPH HR
• Provide training to employees, casual workers and their supervisors on timesheet and payroll policies and procedures
• Prepare monthly allowance payments and benefits reimbursements and payments for eligible country office based employees
• Respond to inquiries and resolve any global insurance benefits related matters
• Research benefits offerings to support the development of competitive and comprehensive benefits packages
• Process one time salary payments including additional compensation and end of year bonuses
• Process, manage and follow up with appropriate stakeholders on all HR and Payroll system transactions including submission of personnel action forms, new hire document entry, salary adjustments, and end of employment processes
• Complete over payment recovery or stop payment requests as needed
• Ensure that new hires are informed of option to enroll in University benefits plans

ICAP Country Offices 55%

• Manage annual benefits open enrollment and new hire enrollments as well as termination of benefits
• Address all international assignee benefits related questions and escalate to benefits providers as needed

• Verify accuracy of information provided on the monthly payroll files prepared by the country office teams including new hires, end of employment dues, allowances, bonuses for each employee to ensure that employees are paid correctly and in a timely manner, etc.

• Reconcile Country Office Monthly Payroll files as calculated by global payroll vendor reviewing for accuracy in Base Pay, Allowances, Taxation and other Deductions

• Interfaces with ICAP Cash Management and Operations to verify Payroll expenses match global payroll vendor provided reports prior to posting to Country Office ledger, ensuring no variance

• Develop in-depth knowledge of allowances policies, country office local hire manuals and ICAP Standard Operating Procedures

• Communicate with country office-based HR and Finance teams to resolve employee payroll issues

• Liaise with global payroll and benefits vendors to resolve HR related matters and to gather information as needed

• Act as a super user of the global payroll system to create reports and respond to ad-hoc payroll data requests

• Escalate issues and seek advice when faced with complex issues/problems

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

• Provide training on payroll processes and system to new hires

• Acts as an advisor on routine inquiries where the answer is defined by a clear precedent or established procedures

• Apply understanding of assigned business processes to identify gaps and propose continuous improvement measures

• Suggest appropriate corrective action to Senior Management for payroll issues as well as options for future controls

• Provided updated list of users of payroll system to global payroll provider

• Propose process improvement ideas which can reduce time, improved accuracy or enhance controls.

• Support HR Director in completing salary surveys

• Identify trends and share recommendations for improvement within the team

• Complete other relevant duties as assigned 5%

Minimum Qualifications

• A Bachelor’s Degree or equivalent in education and experience is required for this position
• 3 years of experience in the preparation of payroll is required for this position, preferably for an international non-profit/non-governmental organization
• 1+ year of demonstrated experience working/interacting with a global payroll system, addressing complex, multi-country payrolls and generating payroll reports is required for this position
• An excellent working knowledge of Outlook, Word, Excel and PowerPoint is required for this position
• Ability to understand the complexities of the multiple country payrolls
• Exhibit a high level of attention to detail
• Ability to manage competing demands in a timely manner
• Develop a clear understanding of payroll processes and their application

· Other Requirements

Preferred Qualifications

• Payroll certification or certification in global payroll management or global operations is preferred

Other Requirements

• Ability to build rapport and trust within the organization and to manage competing demands in a timely manner
• Awareness of when to refer non-routine inquiries to more senior colleagues
• Excellent communication skills, both verbal and written with the ability to listen and connect with the ability to listen and connect with stakeholders
• Strong analytical skills