Description
Working at the World Bank Group (WBG) provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
WBG People and Culture Vice Presidency (PaC) is focused on delivering high value HR services to drive organizational performance and help make the WBG the employer of choice in international development. In this regard, the PaC Careers, Performance and Learning Department (PaCCL) delivers innovative solutions and strategies, and global programs and services across the talent management lifecycle for the World Bank. This position seeks to provide communications and change management in support of cross-cutting talent initiatives for the Department. The position will report to PaCCL Front Office and provide cross-cutting support to the PaCCL Department.
Duties & Accountabilities
The Consultant will assume responsibilities to support the delivery of key communications and change management initiatives within the PaCCL department.
Responsibilities include, but may not be limited to, the following:
• Support all communications and change management efforts for the Department’s initiatives across the talent management lifecycle
• Preparation of infographics, information sheets, slide decks, and other relevant materials for engagements with staff and managers
• Carry out qualitative and quantitative research on various topics. This includes analysis, presentation and tailoring of insights based on the specific request and the context and needs of the organization.
• Track, monitor, help implement and evaluate the team's project plans in support of achieving the objectives of career development, mobilization, and deployment of staff.
• Coordinate and participate in different aspects of talent management and staff development work programs, initiatives, and deliverables (communications, design, systems, and tools). Liaise with key stakeholders, draft proposals, and relevant design materials, conduct research, and support in implementing the PaCCL solutions, engagement and communications plan.
• Participate in special projects and perform other duties, as assigned.
Selection Criteria
• Master's degree in business administration, human resources, communications, or a related field with at least 2 years of relevant experience or equivalent combination of education and experience.
• Strong communications and presentation skills, ability to translate complex data for a variety of audiences, and experience with preparing client-ready materials.
• Excellent demonstrated organizational and analytical skills; demonstrated ability to conduct research and analysis; able to articulate issues and recommend solutions to aid management in decision-making
• Ability to build strong working relationships with counterparts across PaC and the World Bank Group.
• Ability to diplomatically handle sensitive situations with target audiences and to cultivate effective, productive client relationships and partnerships.
• Attention to detail, strong project management, coordination, and organizational skills.
• Demonstrates professional integrity, willingness, and flexibility to 'roll-up your sleeves' to engage in all aspects of HR work from identification and design to implementation
• Ability to work effectively under stress; ability to prioritize and juggle multiple tasks within tight deadlines.
• Self-starter, multi-tasker and demonstrated team player, including the ability to work effectively in a virtual and multi-cultural team-based environment.
WBG Values Competencies
• Commitment to innovation: learning and adapting to find better ways of doing things
• Highest personal integrity and sound judgment with demonstrated ability to handle confidential matters in a discreet and respectful manner.
• Respect and compassion for individuals and the WBG, its mission, objectives, and values.
• Commitment to diversity, equality and inclusion, and sensitivity to the WBG’s distinctive demographic and cross-cultural context and influences.
• Ability to inspire trust, to build effective work relations with internal clients and colleagues, and to listen patiently and empathetically without forming hasty judgments.
General competencies:
• Initiative - Volunteers to undertake tasks that stretch his or her capability.
• Flexibility - Demonstrates the ability to adapt plans, tasks, and resources to meet objectives and/or work with others.
• Analytical Research and Writing - Able to undertake analytical research on topics requested by others. Shares findings with colleagues and other relevant parties.
• Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
• Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed- upon results and has the personal organization to do so.
• Teamwork, Collaboration, and Inclusion - Collaborates with other team members and colleagues across units and contributes productively to the work and outputs of the team, as well as partners’ or stakeholders’, demonstrating respect for different points of view.
• Growth-mindset and Agile – Proactively action-oriented and outcome-focused. Proposes and implements strategic and practical adjustments to ensure optimal client service and maximum impact.
• Knowledge, Learning and Communication - Actively seeks the knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear, accurate and organized manner with exceptional attention to detail.
• Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
World Bank Group Core Competencies
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
This vacancy is archived.