Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
The conflict in Ukraine has resulted in over 5M people fleeing the country and many millions more displaced within Ukraine. There are many more who are unable to safely leave their homes. The circumstances and populations are constantly evolving with the conflict. Mercy Corps has reopened its registration and presence in Ukraine as well as offices to support people in neighboring Poland and Romania. This includes partnership models, cash, information provision and other emergency response activities in a very fluid environment. Partnerships with Polish organizations are expected to be a key Mercy Corps approach, which leverages the skills of diverse civil society groups to provide much-needed assistance to Ukrainian refugees. As humanitarian standards and Mercy Corps’ standards for subawards are new to most Polish organizations, we will need to adapt and create practical orientation sessions, training, and coaching models to onboard our partners to our processes, formats, and program management standards. In addition, we will want to support organizations with monitoring, evaluation, and accountability in order for us to demonstrate our impact and account for responsible use of funding.
General Position Summary
The Emergency Program Manager ensures the efficient and effective implementation of the response program. As Mercy Corps focal point for cash, Emergency Program Manager will be responsible for coordinating and implementing the delivery of the response program through partners, including daily management of program activities and program staff, and ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results. She/he should be a strong team leader, able to develop and mentor team members and are effective communicators, able to work with internal and external stakeholders to achieve common objectives. Emergency Program Manager will be responsible for managing relationships with local partners, beneficiaries and donors, contributing to the achievement of the response program’s objectives.
Essential Job Responsibilities
Program Management
Team Management
Coordination and Communication
Other
Accountability: Mercy Corps team members are expected to support all efforts towards accountability, specifically, to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Cash Program Officer, Cash Program Officer-FSP
Reports Directly To: Poland Country Leader
Works Directly With: Program Departments (specifically PM partnerships), Program Accountability and Quality, Operations Team, security management, Sub-awards&Compliance and Finance, Human Resources, MEL, CTP Advisors.
Knowledge and Experience
Success Factors
Must be able to understand compliance requirements for subawards and have the ability to assist and offer support with partnerships. Excellent multi-tasking, organizational, communication and prioritization skills are necessary. Accuracy and attention to details are required. A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary. Ability to manage, coordinate and practice empathy with different members/levels of a team. Ability to work in remote project environment and travel between the project locations
The position is based in Krakow, Poland with travel to the Eastern Europe region and Ukraine. The position is unaccompanied. Accommodation is provided for non-Polish citizens and it is in guest houses and access to services – medical, electricity, water, etc is in place. This position may require travel to surrounding countries. Given the emergency context, this position requires exceptional work schedules, including evenings and weekends.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
This vacancy is archived.