Mercy Corps has been present in Uganda since 2006, focusing its interventions on economic and agricultural development, food security and nutrition, governance, conflict management and humanitarian response. With funding from USAID, DFID, private individuals and private foundations including MasterCard, Mercy Corps has been able to work together with communities in Uganda to respond to the needs of our target population, which is focused on youth, adolescent girls and rural poor. In 2017, Mercy Corps had an impact on almost 1 million beneficiaries in Uganda through our work focusing on building resilience and enabling economic growth, improving opportunities to attain better health and nutrition, and improving governance and conflict management. Common themes include community engagement, inclusive development, gender, and working in partnership with local government, the private sector and civil society actors. Mercy Corps Uganda promotes and uses market system development approach.
The Director of Programs (DOP) role is an exciting opportunity to shape and lead our programs in country. The DOP is a proven leader that is directly responsible for overseeing the programs portfolio in Uganda. The role will ensure that adequate leadership is applied to the implementation of relevant, innovative and adaptive programs. He/she will work closely with the Country Director (CD) to lead new program development and strategy, and ensure effective program coordination and technical support, program quality and accountability in close collaboration with the operations, finance and internal control teams. The position will be based in Kampala with frequent travel to the field offices. S/he will help represent Mercy Corps Uganda at the highest level to donors, major stakeholders (including those from the private sector), relevant government authorities and is able to articulate and deliver strategic vision in the complex Ugandan environment. The DOP is able to lead complex program implementation in a country program that operationally spans 9 field offices, and works in complex, insecure and unpredictable environments. The role will develop, articulate and deliver a strategic operational vision in line with the rapid evolution of the context and the strategic decisions made by the organization’s executive leadership.
program leadership and coordination
program performance and quality
Ensure all program teams have received training on program quality and minimum standards;
Ensure program documentation and program minimal standards are consistently adhered to;
Ensure that a comprehensive reporting schedule is maintained and adhered to according to requirements;
Ensure program teams are trained on community response mechanism (CRM), CRMs are put into place and operational, and anti-fraud and safeguarding measures considered in program design/implementation.
Reports Directly To: Country Director
Works Directly With: Department Heads, uganda country program, finance, internal control and safeguarding, operational staff; HQ Regional Program Team; Technical Support Units and MEL teams
The successful DOP will have senior level experience in coordinating and managing complex programs. S/he will have exceptional program development skills and an outstanding ability to manage and lead complex and diverse program teams. S/he will have proven experience with cross-cultural teams, with strong leadership, communication, coordination and mentoring skills. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. Patience, tenacity, diplomacy and a sense of humor will contribute to success.
The position is based in Kampala and requires up to 40% travel to field locations. Security in Kampala is generally good. Housing, health care, water, electricity and consumer goods are all reasonably accessible and there are good international and domestic travel options from Entebbe/Kampala Airport. Air and road travel is necessary to get to some field locations. Mobile phone services are widely available. Internet is available in all Mercy Corps offices, although might be inconsistent. Travel to field sites will be required where living conditions are clean and secure, but basic. There is reasonable access to most consumer goods, although they can be expensive. There is a good number of schools with different education philosophies and curricula (including British, American and French). Kampala is an accompanied location suitable for spouse/partners and/or dependents.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on short-term assignments. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
This vacancy is archived.