Back Director of Gift Administration

Description

Position Title: Director of Gift Administration

Reports to: Managing Director of Development

Location: Boston, MA

Position Type: Full-time

General Overview

The Director of Gift Administration oversees all gift processing activities for every revenue stream across the External Engagement Cluster (EEC) at Partners In Health (PIH). The Director is responsible for leading the gift administration team in a complex, high volume environment handling 250,000+ transactions and 80,000+ unique donor records annually. The Director works closely with team members, key stakeholders, and vendors to uphold data quality and consistent workflow and processes, initiate projects to improve internal operations, and facilitate timely reconciliation and closings. The Director serves as the primary point of contact for the Finance team, assuring the accuracy and timeliness of shared data. The Director supervises all members of the gift administration team.

Duties and Responsibilities

• Leads the team of specialized staff in developing strategies focused on optimizing and expediting the processes related to gift processing.
• Oversees data flow from the donor database to the financial system to ensure revenue reconciliation and the timely and accurate generation of fundraising progress reports. Also oversees the integration of the online database with the in-house donor database.
• Serves as the main point of contact for directors/managers within the EEC to troubleshoot issues related to gift processing.
  • Oversees team processing more than 250,000 transactions annually and all related operational activities, including donor acknowledgment, database management and data synchronization, ensuring that work is carried out in a timely and high-quality manner.
  • Manages vendor relationships with the lockbox company that provides a variety of services, including processing PIH’s contributions and updating donor data. Manages account setup for contributions handled by 3rd party “indirect giving vehicles”.
  • Works closely with the Managing Director of Development to ensure strategic and effective collaboration with all fundraising teams. Collaborates likewise with the Finance and IT teams. Ensures integration with finance systems and observance of relevant protocols.

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    Qualifications and Expectations

    • Bachelor’s degree required and minimum of 7-10 years of gift processing oversight or related technical team management experience required.
    • Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management. Excellent skills in the functional use of Microsoft Excel, Outlook, and Word. Knowledge of Raiser’s Edge or donor customer relationship management system highly preferred.
    • Must model professionalism, confidence, honesty and reliability. Must have an even disposition and the ability to deal effectively with people from different backgrounds, with varying experience levels. Must demonstrate the capacity to evaluate problems accurately, using data, and strategically explore solutions.
    • This position requires good judgment along with the ability to handle confidential materials with discretion. The Director must be goal-oriented, organized, effective at managing complex processes, and demonstrate attention to detail.
    • Demonstrated knowledge of laws and professional standards that govern the recording, receipting, and reporting of charitable gifts, such as Internal Revenue Service and Financial Accounting Standards Board guidelines.
    • Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
    • Commitment to social justice and PIH’s mission.
    • Ability to work December 26th – December 31st each year.

      Organizational Profile

      Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

      As of today, PIH runs programs in 12 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

      Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

      Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.