Back Director of Investigations

Job Title:

Director of Investigations Unit

Country and Location

Ireland, Dublin

Reports to:

CEO

General Description of the Programme/GOAL

Established in 1977, GOAL is an international humanitarian agency, with a team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 13 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods.

GOAL is supported by a range of donors including the Governments of Ireland, UK, USA, the European Union, individuals, trusts and foundations. GOAL values the power of partnership and works with local and international partners to achieve its mission.

Job Purpose

To ensure GOAL’s adherence and commitment to its Accountability and Integrity Framework. Leading GOAL’s Investigations Unit, the mission is to ensure an optimal timely and transparent response to all complaints and queries receive through GOALs multi-channel Speak Up and complaints response mechanisms. The job also involves championing organisational learning and adaptation of systems and process.

Duties and responsibilities

· To lead and advise on all investigations and issues reported to the unit.

· Ensure that the CEO and Audit and Risk Advisory Board are informed in a timely manner of issues that are not aligned with GOAL’s practices and policies and risks to be addressed.

· Proactively engage with the HQ GOAL Senior Management Team on risk mitigation and on matters of significant concern affecting the organisation (primarily, but not limited to the areas of fraud, aid diversion or other wrongdoings), and advise on mitigation and strengthening measures in addressing such matters or devising new/ alternative strategies.

· Proactively engage with the GOAL Senior in-country Management teams in developing localised strategies for identifying and appropriately responding to matters, (including but not limited to complaints, fraud, wrongdoings, etc) that have potential to negatively impact on the efficient and effective administration of the country programmes.

· Provide guidance and support to HQ and Country Senior Management teams in further developing the culture of accountability and communicating with all teams.

• Work with the HQ SMT to ensure the adoption of global best practices on the development and roll out training on fraud awareness, prevention and investigation in the organisation and on the of relevant policies (including but not limited to Counter Fraud, Bribery, Corruption, Whistleblowing, safeguarding, and Conflict of Interest).

· Represent GOAL at global networking meetings.

· Provide regular updates to the CEO and attend weekly and monthly meetings with the HQ SMT team.

· Engage regularly with GOAL’s Safeguarding Advisor and direct and monitor any concerns or complaints raised of a safeguarding nature.

• Engage with relevant Law Enforcement authorities when necessary.
• Liaise with and provide assurances to Donors on the practices and management measures within GOAL to mitigate/address any wrongdoing in the organisation.

· Analyse data and reports and advise the SMT and Risk Board generally on trends and recommend new/modified policies, practices or trainings needed to prevent, detect and investigate wrongdoing internally and with partner organisations.

· To conduct any other assessments, projects or scope of work, as directed by the CEO.

Essential Requirements

· Degree in Law, Criminology, Public Administration, or related subject bearing on the conduct of investigations

· Experience in the investigation of terrorist financing and in the undertaking of enhanced due diligence checks of individuals and organisations so as to comply with counter-terrorism requirements

· Minimum 10 years of progressively responsible experience in the field of investigations, at least of 5 of which should have been gained at management level within EU law enforcement agency or EU national police force

· Experience dealing with media

· Proven experience in the field of investigating financial fraud (including fraud involving implementing NGO partners), sexual exploitation and abuse (SEA), sexual harassment and abuse (SHA)

· Proven track record conducting complex investigations in an international setting;

· Excellent knowledge in using modern forensic tools

· Proven ability to work under pressure, produce rapid results and exercise tact, discretion and sensitivity in communications and interaction with staff at all levels and from all cultural backgrounds

· Demonstrated managerial skills

· Proven ability in analytical and creative thinking and in devising rapid solutions to problems of management and policy development

· Strong communication and interpersonal skills

· Ability to communicate clearly and effectively, both orally and in writing, including the preparation of monthly reports for multiple audiences

· Demonstrated high ethical and professional standards

· Demonstrated team skills

· Excellent spoken and written English (CEFR C2)

Highly Desirable

· Field experience with an international humanitarian organisation or UN agency

· Additional languages such as French, Spanish or Arabic

· Knowledge of and genuine interest in the international humanitarian sector

General Terms and Conditions

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our work, partners and staff must be safeguarded to the maximum possible extent from deliberate or inadvertent actions or failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

· Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.

· Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.

· Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.