WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
Are you a Digital Products Officer interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?
If so, an exciting & fulfilling career awaits you!!! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.
Applications must be submitted by Sunday, December 18th, 2022 (11:59 PM CET)
The United Nations World Food Programme (WFP) , a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org/ and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
This job is located in HQ and reports to the Head of the Digital Transformation and Business Development unit and works under the functional supervision of the Director, Management Services. Job holders manage a team of technical staff and external vendors to ensure digital solutions are developed, implemented, and maintained for diverse stakeholders – inter-divisional, cross-functional, and inter-agency. Using technical knowledge of back-end and front-end programming languages, and the ability to develop products that can be used to track, analyse, and improve services. This role requires excellent analytical, organizational, and communication skills, interpreting large amounts of data.
To develop and propose creative solutions to business requirements or problems and identify opportunities for improvements. This is a customer centric role, working to translate the needs of the customer into online business opportunities.
The Digital Products and Services Officer will work in the Management Services Digital Transformation and Business Development unit (MSDD) to support digital transformation projects for the Management Services Division and to strengthen the governance of its Global Shared Service to lead UN Reform and to foster inter-divisional digital transformation for the benefit of the entire organization.
The post holder is expected to draw on prior experience of service innovation, business development, partnerships, digital transformation, product management and user experience.
Within delegated authority, the Digital Products and Services Officer will be responsible for the following duties:
1. Support implementation of the MSD digital strategy by coordinating divisional tools, processes, and rules that define how to manage, analyse, and act upon specific digital transformation projects
2. Identify relevant corporate business innovations, UN opportunities and private sector best practices and include them, as appropriate, into Business Innovation Roadmaps for service improvements, accountability, and efficiency
3. Support the MSD Global Shared Service by implementing the expansion of the UN Booking Hub across WFP country operations and UN Agencies as part of WFP's leading of the UN Reform, including supervision and coordination of digital consultants and developers
4. Design and develop customer-driven, field-focused solutions for a broad range within the Management Services Division portfolio
5. Contribute to a customer-centric culture through innovation with the goal of bringing WFP at the forefront of customer satisfaction excellence.
6. Build productive partnerships with other WFP branches to position WFP as a leading partner in the UN system in the offering of common platforms and solutions.
7. Support performance improvement and informed decision making through the provision of reporting and analysis capabilities for the specific and cross functions.
8. Build and nurture strategic and working relationships with the business, aligning business needs, and priorities with providers' capabilities and service portfolio.
9. Gather and shape business demand, anticipating the direction of the business and offering industry, business, and technology insights with the potential to create value for the business environment.
10. Manage and motivate a multicultural team(s), provide coaching, training and guidance as required to ensure appropriate development and enable high performance.
11. Other accountabilities, as required.
Education:
Experience:
Language:
*Has in-depth knowledge and proficiency with digital strategies and management
*Is familiar with data management and visualization and has experience in using Tableau for the creation of dashboards, standard and ad-hoc reports
*Has experience with systems integration
*Has experience in translating business strategies into digital implementations and technology roadmaps.
These are the common standards of behaviour that guide HOW we work together to accomplish our mission.
Leads by Example with Integrity - Lives the WFP values and shows humanity and integrity by role modelling care for others
Drives Results and Delivers on Commitments - Delivers on commitments and adapts readily to change
Fosters Inclusive and Collaborative Teamwork - Is inclusive and collaborative, and contributes to a culture of learning and personal growth
Applies Strategic Thinking - Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things
Builds and Maintains Sustainable Partnerships - Builds and nurtures external partnerships and collaborates with partners to deliver common objectives
This vacancy is archived.