Role: Deputy Head HR Services
Organisation: Médecins Sans Frontières (MSF) - Operational Centre Amsterdam (OCA)
Location: Amsterdam, Netherlands
Closing date: 12th February 2020
About Médecins Sans Frontières
Médecins Sans Frontières (MSF) is an independent, medical humanitarian, emergency relief organisation that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical humanitarian care to victims of conflict and epidemics. Our staff in the field projects consists mainly of locally recruited staff, but we express international humanitarian solidarity working side by side as national and internationally recruited staff, giving direct medical humanitarian support to people in need.
In the past 40 years, MSF has gained a strong position as an independent, medical humanitarian organisation working worldwide.
MSF coordinates operations through collaborations between global MSF offices. ‘MSF Operational Centre Amsterdam’ (MSF-OCA) is a partnership between ‘Artsen zonder Grenzen Nederland’ (MSF-Holland) MSF-UK and MSF-Germany. MSF-OCA operates medical humanitarian interventions in about 25 countries with about 80 projects. Annually, MSF-OCA deploys approximately 800 international staff and employs 10,000 national staff.
The Role
Objectives of the position
- To manage the operations of HR Services including tools, systems, project implementation, policies and administration.
- To support – in collaboration with Head of HR Field – the MSF-OCA staffing goals as outlined in the Strategic Plan 2020-2023.
- To work extensively with primary partners for MSF-OCA interests, on reporting duties, accountability for plans and actions, target setting and OCA HR management meetings. Main Characteristics
- Strives for Operational Excellence in HR office and field; improving HR systems, processes, structures and procedures and to make it more effective and efficient and ensure a flawless execution.
- Develops and maintains an HR dashboard (HR analytics) that supports management to manage people and organisation.
- Develops the annual HR (Services) plan for the MSF-Holland organization and OCA.
- Provides input to the Head of HRM with relation to the overall HR strategy.
- Manages, coaches, develops and motivates their team and create a working environment where people can contribute and develop.
- Manages the implementation, execution and monitoring of HRM policies, instruments and activities within MSF OCA and other MSF intersectional initiatives.
- Oversees and steers the chain of all HR administrative processes to ensure coherent and complete HRM administration across OCA and MSF-Holland as well as further development, implementation and functioning of HR-IT systems and tools
- In collaboration with Deputy Head of HR Front Office and HR Advisor Ops Desk, ensure synergy on projects impacting international staffing
- Execute performance management to ensure all staff is fully accountable and acknowledged for their actions and results.
Qualifications and Person Specification
- Degree in HR Management or substantial experience in HR at a senior level
- In-depth knowledge of Dutch Labour Law and HR best practices
- Knowledge of HR systems and databases
- English command of the English and Dutch language
- People-oriented and results-driven
- Proven Senior Management track record
- Group Leadership
- Coaching
- Planning and Organizing
- Management Control
- Networking
- Vision
- Organizational sensitivity
- Results-driven
- Initiative