Requisition ID: req1038
Job Title: Deputy Director, RSC
Sector: Program Administration
Employment Category: Regular
Employment Type: Full-Time
Location: Malaysia-Kuala Lumpur IRC
Background/IRC Summary: The IRC has a rich history of assisting refugees to apply for U.S. resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Over the years, IRC has processed some half million refugees worldwide for U.S. resettlement.
Based in Bangkok with three field offices in Thailand and Malaysia, the IRC Resettlement Support Center (IRC-RSC) assists persons throughout East Asia seeking permanent resettlement in the United States. The RSC prepares refugee applications for the U.S. Refugee Admissions Program (USRAP), provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the U.S.
Job Overview/Summary: The Deputy Director (DD) of RSC is a senior managerial position and responsible for day to day oversight of all program and operational functions of the IRC RSC program in Malaysia. The DD reports to the Director of the RSC (DRSC) based in Bangkok, Thailand and directly supervises the Senior Program Coordinator, the Administrative Coordinator, the Senior Finance Manager and the HR Manager for Malaysia. The DD also serves as the point of contact for USRAP partners in Malaysia and plays a key role in the RSC strategic planning process.
Program Quality and Delivery
Ensure that processing targets for Malaysia, including prescreening and presentations to DHS USCIS, are met.
Promote a team approach and positive learning environment utilizing RSC Thailand, IRC headquarters, program and operations staff and other partners to continually enhance the quality of refugee processing and cultural orientation implementation and delivery.
Consult with and make recommendations to the DRSC on programmatic issues such as pipeline management and planning
Report to the DRSC in a timely and thorough way on all programmatic/staff problems, donor/government issues or any other information of concern to the IRC
Ensure staff understanding of and adherence to the USRAP Program Integrity Guidelines
Key Partners & Donor Relations
Human Resource Management, Staff Development & Retention
Administrative & Operations Management
Key Working Relationships: Position Reports to: Director, Resettlement Support Center Direct Supervision to: Senior Program Coordinator, Administrative Coordinator, Senior Finance Manager and HR Manager Other Internal and/or external contacts: Internal: Regional Director, Senior Program Coordinator RSC Thailand External: Regional Refugee Coordinator, PRM, UNHCR Malaysia, IOM Malaysia, USCIS, RPC
Job Requirements: Education: Bachelors Degree required, Masters or equivalent experience preferred
Technical Skills and Experience
Soft Skills and Competencies
Language Skills: Excellent English proficiency and communication skills including speaking, listening and writing; knowledge of refugee language(s) helpful
Computer Skills: Familiarity with MS Office and Outlook; previous experience with WRAPS (Worldwide Refugee Admissions Processing System) preferred
Working Environment:Based in Kuala Lumpur, daily work takes place in an urban office environment. The position requires occasional travel for programmatic purposes or to attend regional/global conferences and workshops.
The employee is required to adhere to "The IRC Way" for professional conduct, as well as to be in compliance with all relevant Policies and Procedures while carrying his/her duties.
This vacancy is archived.