Back Base Manager

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation

DRC is looking for an experienced Base Manager who is responsible for overseeing all activities in Azraq camp and town, including adherence to DRC Jordan technical standards. S/he manages both program and support staff and ensures smooth coordination between all units. S/he will be DRC’s representative for all partners and authorities within the base and ensure collaboration with all relevant stakeholders.

About the job

The individual will report directly to Area Manager / North. Your main duties and responsibilities will be:

Project Management:

· Ensure project cycle management principles and practices are carefully applied in area of responsibility.

· Develop clear work plans in order to contribute to project deliverables; and communicate to team members; in collaboration with area manager and technical leads

· Identify potential risks and challenges in a timely fashion, and propose mitigation actions as needed;

· Oversee and ensure MEAL activities are conducted as per plans, ensure findings are disseminated to team members, and plans are adapt based on findings and recommendations.

· Plan and conduct localized project kick-off and review meetings with respective team.

· Monitor monthly budget consumption and highlight any under/over spending in a timely manner;

· Contribute to and develop monthly reports to communicate program progress against commitments.

· Contribute to program development by identifying potential needs and gaps in service within the respective area and provide the needed inputs in proposal process.

Team management and Internal Coordination:

· Provide all necessary support, technical assistance and oversight to the Azraq team;

· Mentor and support team members through regular meetings and performance appraisals;

· Represent Azraq base in all relevant internal meetings.

· Ensure safety and security standards established by DRC are adhered to within the respective team.

· Ensure respect of DRC Code of Conduct and established feedback and complaint mechanism within respective team.

Base Management and coordination:

· Ensure proper engagement and understanding of local context, in order to understand needs and plan future programming accordingly.

· Supervise finance, administrative, HR, and logistics functions and ensure full application of policies in Azraq camp in coordination with the Area Manager and Amman-based technical leads

· Ensure coordination with other base managers and area manager.

· Ensure implementation of DRC area-based approach.

Representation

· Act as main representative of DRC Jordan in Azraq base (camp and town) and proactively coordinate with camp actors and authorities to reinforce DRC’s reputation in the camp; including attendance of different coordination meetings.

· Setup regular meetings with UNHCR camp manager, SRAD and other stakeholders to ensure smooth and timely communication and coordination.

· Identify potential partnership and collaboration opportunities within the area of responsibility to improve quality of services;

· Facilitate donor and external visits as requested.

· Take an active role in supporting and identifying advocacy needs in relation to area of responsibility; flag needs and gaps to area manager.

· Carry out other activities as requested by the Area Manager.

About you

Required / Desirable

· Bachelor’s degree in management, social science, humanitarian assistance, law or any other relevant field

· At least five years proven and successful track record of management experience in the humanitarian/development sector;

· Proven experience in project and program management;

· Experience in managing large teams.

· Experience with budgeting, financial reporting and payments;

· Experience with project cycle management and project management tools such as logical frameworks, work plans, and monitoring plans.

· High integrity and willingness to conduct her/himself transparently and open to constructive feedback.

· Computer and IT proficiency, including mobile data collection.

· Previous experience working in a camp setting

· Ability to communicate technical information in an easy to understand, informative and collaborative manner

· Good knowledge of the Core Humanitarian Standards or other accountability measures/standards

· Full professional proficiency in Arabic and English

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You act in line with DRC’s vision and values.

Designation of Duty Station: Azraq Camp

Start date: ASAP

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.**

Closing date for applications: 2 Feb 2022

Applications will be processed on a rolling basis until vacancies are filled.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.**

For further information about the Danish Refugee Council, please consult our website drc.ngo.