Back AVP, RESOURCE DEVELOPMENT OPERATIONS, PLANNING AND ANALYSIS

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

Reporting directly to the Chief Revenue Officer (CRO) the postholder will serve as a key member of the small senior leadership team and will oversee resource development data insight, processes, analysis and planning; a comprehensive private fundraising business operations function including our CRM (Salesforce), proposal development and prospect management; and will lead the development of a new supporter care approach that supports our fundraisers to deliver an inspiring supporter and partner experience. The postholder will work closely with the USG Planning, Learning and Research team and help bring strong collaboration and efficiencies across all our funding channels.

The position will require a senior candidate with collaborative and effective leadership qualities, a commitment to equity, diversity and inclusion, and a demonstrated ability to contribute towards overall organizational interests. She/he must have the ability to inspire, bring people with them and motivate funding teams to work together cohesively in order to collectively achieve higher level results.

Responsibilities:

• Lead and Support the Operations, Planning, and Analysis Team
• Drive significant revenue growth for Resource Development team with annual planning and operations
• Drive full potential and team use of our CRM system
• Develop and lead new approach to improve funder and supporter experience
• Serve as an active and collaborative member of CARE’s senior Resource Development Leadership team

Qualifications:

• Bachelor’s degree in related field
• 10+ years experience in senior management oversight at a major NGO with significant experience of leading big fundraising/resource development programs; proven ability to lead and develop team members, and focus on improving quality and consistency of business processes
• 3+ years experience managing shared-service function or team
• Proven ability to communicate skillfully and persuasively, both orally and in written form
• Proven ability to build partnerships across teams and divisions
• Demonstrated experience in financial and data analysis to inform organizational decision-making
• Experience leading others to new levels of effectiveness and impact
• Experience leading projects