Hardship LevelE (most hardship)
Family TypeNon FamilyDanger Pay
Residential location (if applicable)
GradePR2
Staff Member / Affiliate TypeProfessional
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-04-26
Job Posting End DateMay 15, 2023
Standard Job Description
Associate Human Resources Officer
Organizational Setting and Work Relationships
The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.
The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.
The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.
¿
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
Workforce Operational Support:
- Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
- Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
- Provide support, guidance and trainings to HR staff.
Assignments and Talent Acquisition:
- Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
- Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
- Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
- Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.
Advice to managers and staff, and contribution to an inclusive work environment:
- Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
- Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority.
- Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce¿s rights and obligations.
HR policies and inter-agency:
- Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
- Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
Duty of Care:
- Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
- Assist in the security and medical evacuations of UNHCR personnel.
- Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR¿s workforce, promoting workforce balance.
For positions in Regional Bureaux only:
In the absence of a Senior Talent Development Officer in the Bureau:
- Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR¿s needs and staff members¿ career planning.
- Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Human Resources Management; Human Resources Development; Personnel Administration;
Business Administration; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Not specified.
Relevant Job Experience
Essential:
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Desirable:
Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.
Functional Skills
HR-Local mass recruitment
HR-Talent Development and Nurturing
HR-HR data and people analytics
HR-Employee Relationship Management
SO-Learning Agility
HR-HR Business Partnering
MG-Client Relationship Management
HR-Inclusion, Diversity and Gender strategy design and implementation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile - Experience in emergency context.
- Experience in using Workday, Oracle/ASHI.
- In-depth Knowledge of UNHCR internal HR policies, processes and procedures.
- Previous experience in recruitment, including vacancies management national, international and AWF, interviews and selection preparations, recruitment procedures and formalities, on boarding, etc.
- Ability to work under pressure and ability to multi-task.
- Ability to adapt easily to different operational changes and shift in priorities.
Additional criteria:
- Conversant with COMPASS / position planning and budget apportionment.
- Experience in staffing planning exercises.
Required languages (expected Overall ability is at least B2 level):
,
Desired languagesArabic
,
Operational context
Under the supervision of the Human Resources Officer in Syria Operation, the Associate HR Officer based in CO Damascus will be supporting in all HR related activities in all Sub/Field offices in Syria operation (3 sub offices, 3 field offices and 2 field units) as well as the HR and personnel management of staff in the Country Office Damascus.
The Associate Human Resources Officer will be supervising a total number of 6-8 General Services staff all based in CO Damascus and will coordinate with admin colleagues in the field as necessary on some cross functional HR/Admin activities.
The incumbent is expected to have a strong grip of HR rules and regulations, with the ability to interpret the rules and properly advise staff on different entitlements and applications. The HR Officer will also be heavily involved in recruitment and vacancy-management. The uncertainty and complexity of the operational requirements continue to drive extensive staffing reviews. Thus, timely staffing submissions in line with the Resource Allocation Framework Policy is critical to the smooth delivery of the operation, be it under regular staffing and/or affiliate workforce.
The incumbent of this position should possess strong technical HR knowledge, should be very familiar with Workday, COMPASS applications. Experience in emergency operations is a plus. S/he should have advanced skills in planning and coordinating the work of the staff in the HR unit of the office. Great understanding and experience in applying the revised Recruitment policy (RAP) is mandatory for this position. the incumbent must have a proven record of relevant experience in human resources management in large-scale emergency operations, in addition to possessing sound technical knowledge and experience in recruitment, benefits management and MIP claims processing.
A Proven record of good inter-personal skills and team spirit is paramount to the nature of the culture and staff of UNHCR Syria. The incumbent of this position needs to demonstrate his/her ability to be creative in a very challenging situation and be result/action oriented. S/he should be able to work effectively with people from all backgrounds and be comfortable in working with a large workforce. In addition, political sensitivity, effective resource management skills, performance orientation, pro activeness and maturity are crucial for effective management of the workforce and ensuring the best results in the operation.
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
The incumbent is expected to have a strong grip of HR rules and regulations, with the ability to interpret the rules and properly advise staff on different entitlements and applications. The HR Officer will also be heavily involved in recruitment and vacancy-management. The uncertainty and complexity of the operational requirements continue to drive extensive staffing reviews. Thus, timely staffing submissions in line with the Resource Allocation Framework Policy is critical to the smooth delivery of the operation, be it under regular staffing and/or affiliate workforce.
The HR Officer will provide support and guidance and oversee all staffing activities at the Country Office in Damascus as well as all the Sub/Field Offices in Syria. The incumbent of this position should possess strong technical HR knowledge, should be very familiar with MSRP, COMPASS applications. Experience in emergency operations is a plus. S/he should have advanced skills in planning and coordinating the work of the staff in the HR unit of the office. Great understanding and experience in applying the policy on Recruitment and Assignment of Locally Recruited Staff (RALS) is mandatory for this position. the incumbent must have a proven record of relevant experience in human resources management in large-scale emergency operations, in addition to possessing sound technical knowledge and experience in recruitment, benefits management and MIP claims processing.
Great sense of initiative and leadership as well as teambuilding skills are required for this position. A Proven record of good inter-personal skills and team spirit is paramount to the nature of the culture and staff of UNHCR Syria. The incumbent of this position needs to demonstrate his/her ability to be creative in a very challenging situation and be result/action oriented. S/he should be able to work effectively with people from all backgrounds and be comfortable in working with a large workforce. In addition, political sensitivity, effective resource management skills, performance orientation, pro activeness and maturity are crucial for effective management of the workforce and ensuring the best results in the operation.
The present security situation in Syria creates pressures at work and in daily life, as priorities are frequently upended for other urgent ad hoc tasks. Damascus is a non-family duty station with a six-week R&R cycle and the security situation remains volatile. All UN staff based in Damascus are all accommodated in the Four Seasons Hotel Damascus as per UNDSS recommendation.
The official R&R destination of staff based in Syria Operation is Amman, Jordan and weekly shuttle is provided to facilitate staff road travel.
Additional Qualifications
SkillsEmergency Operations, FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), HR-Vacancy Management, Innovation, Team Management, UN-UN/UNHCR Administrative Rules, Regulations and Procedures
EducationBA: Business Administration (Required), BA: Human Resource Development (Required), BA: Human Resources Management (Required), BA: Personnel Administration (Required)
Certifications
Work Experience
CompetenciesAccountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional Information
Functional clearanceThis position doesn't require a functional clearance