Org. Setting and Reporting
1. Supervisor and Technical Guidance received:
The incumbent reports in all Fields, except Gaza, technically to the Chief Relief and Social Services Programme, and administratively to the Chief Area Officer. In Gaza Field, the incumbent reports both technically and administratively to the Chief, Relief and Social Services Programme.
2. Supervisees and Technical Guidance provided:
The incumbent supervises and provide guidance and counselling to Relief Workers; in addition, he/she represents RSSP at the Area level, providing administrative supervision to the assigned team. Responsibilities
The incumbent:
1) Supervises and controls the implementation of the Social Safety Net (SSN) assistance, emergency assistance programmes or any other social transfer programmes implemented in his/her area, ensuring compliance with the relevant criteria and operating instructions, including:
1. Approval of the enrolment of refugee families in the SSN programme for provision of assistance according to the Relief Services Instructions (RSI);
2. Acting as a secretary to the SSN appeals committee at his/her area in the capacity as technical reference;
3. Ensuring regular and timely preparation of priority lists of SSN families for assistance (selective/ emergency cash assistance, shelter rehabilitation, and other relevant activities);
4. Conducting random visits to active SSN families to ensure reliability of collected individuals’ and families data and adherence of the implementing staff to the standard eligibility criteria; carrying frequent reviews and checks on family files/emergency assistance files to ensure proper documentation, safety and confidentiality;
5. Monitoring and following-up the distribution process to ensure efficient and smooth running of social transfers/emergency distribution in accordance with Relief Services Instructions and policies and conducting regular inspections on social transfers distribution sites;
2) Plans, coordinates and follows-up with RSS, distribution, Finance and other concerned area and field staff on timely and proper/efficient delivery/response of approved/recommended assistance to SSN and emergency beneficiaries;
3) Provides administrative and logistical support to Area Registration teams, ensuring the smooth implementation of eligibility and registration instructions, manuals and procedures governing its activities;
4) Promotes in collaboration with Area Social Work Supervisor (ASWS)- joint multi-disciplinary, holistic and integrated social intervention activities targeting clients and ensures that SSN and emergency programme assisted families’ needs are addressed;
5) Represents RSSP, and coordinates with other Field staff, in any emergency requiring direct relief and keeps the CRSSP informed accordingly; ensures ongoing coordination with other UNRWA programmes and projects in his/her area;
6) Coordinates for pre-planned needs assessment studies carried out by RSSP; liaises with local community organizations and NGOs to improve networking, coordination and enhance RSS use of local assets and resources;
7) Plans and holds regular meetings with RSS staff, at the Area level, for information sharing, coordination and developmental issues including training needs/courses;
8) Acts as the focal point for refugees’ inquiries and petitions; encourages community members to actively participate in the Community-Based Organizations (CBOs) activities; maintains custodianship over RSSD premises, in his/her Area, and reports on contravention and incursions;
9) Performs other duties as may be assigned by the supervisor(s). Competencies
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition the following functional competencies apply:
1. Leading and Supervising
2. Relating and Networking
3. Applying Technical Expertise
4. Planning and Organizing Education
1- A university degree in social work, sociology, psychology, social anthropology, guidance and counseling or other related discipline;
2- Training on action oriented social research and participation in at least two research projects.
Work Experience
At least five years' experience in relief services and/or social development programmes in functions related to those in para 3 above, of which at least three years should be in a supervisory/ management level, preferably in a similar programme is required.
-Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable. Languages
Good command of written and spoken English and Arabic.
Special Notice
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View this Job Posting in Arabic (Common mistakes)
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
* Conditions of service
Monthly basic salary USD1,592.60, payable in JD at UN monthly exchange rate.
Other benefits include:
• Provident Fund contribution (15.2% of basic salary paid by the Agency).
• Dependency allowances (if applicable).
• 30 days of annual leave.
• Compulsory medical insurance.
Other Information :
1. The incumbent is required to travel in the Field in the course of performing his/her duties, thus must be willing and capable to drive an Agency vehicle;
2. The duties may require working during irregular working hours.
* Equivalency:
Equivalency may apply for this post.
When the minimum requirements are not fully met, the Director of Human Resources may
exceptionally substitute part of the unmet requirements with a combination of relevant
academic qualifications and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
* Important information
1-This vacancy notice is open to internal and external candidates. Only candidates residing in
West Bank or Jerusalem, and within commuting distance of the duty station with
authorization to
work in the duty station at the time of application are eligible to apply. The Agency will not
assume responsibility or accountability to support or facilitate the issuance of work permit in
West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded.
2- Preference will be given to registered Palestine refugees and candidates assisting the
Agency to meet its commitment to gender parity. UNRWA welcomes applications from
qualified candidates with disabilities.
3- A roster may be created from the selection exercise, and successful candidates may become
eligible for appointment to the same post or a similar post.
4- Only applications that have been fully completed in UNRWA's online e-recruitment system
inspira will be considered and no late applications will be accepted. The PHP should be
completed with full relevant work experience under the experience tabs as per the
requirements in the Job Opening. All acquired university degrees must also be stated, if
applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover
letter/motivational statement in order to be considered. Additionally, providing incorrect or
misleading information on an application will result in the immediate disqualification of a
candidate.
5- Please ensure that the e-mail address and mobile phone number that you have written in
your Personal History Form are accurate and active. Your status in relation to the vacancy
will be communicated to you via email listed on your Personal History Form, as we will no
longer be using telephone calls.
6-It is the responsibility of the candidate to provide full, accurate and up to date information
in his/her application form. Any missing and/or misleading data may lead to candidate
disqualification.
7- For UNRWA internal staff, they are required to specify and include their current UNRWA
grade level. To do so applicants should select under \"Category\" RLG, scroll down to see all
categories, then select their local grade.
Advertisements published only in English will only accept applications in English, and Arabic
submissions will not be considered.
The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN
database of staff separated for reason of misconduct or of staff who separated whilst
misconduct processes were pending.
UNRWA shares investigation and misconduct information with other UN Agencies, and past
and prospective employers, about staff members who have been separated for misconduct, or
who have separated whilst an investigation and/or disciplinary process for misconduct is
underway; and such persons may be prohibited from employment with the United Nations.
The Agency will immediately disqualify applicants who are ineligible for any reason in
accordance with the Agency regulatory framework.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for and commitment
to human rights, diversity, and non-violent means of dealing with all kinds of conflict.
UNRWA staff are expected to uphold these values at all times, both at work and outside. Only
persons who fully and unconditionally commit to these values should consider applying for
UNRWA jobs. UNRWA is a non-smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower
grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for professionals like you.
UNRWA's human development goals
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
How can you make a difference?
You will be joining a team of around 4,000 staff in the West Bank Field Office working to
foster the human development of some 800,000 registered Palestine refugees.
For more details on UNRWA, please visit: https://www.unrwa.org/
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.
At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
This vacancy is archived.